
Manual QA Engineer (Frontline Feature & Support Testing)
HeadSpin
**Role & seniority: ** Deep functional, exploratory, customer-focused Manual QA (seniority not explicitly stated).
**Stack/tools: **
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Manual testing of features and production issues
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SQL Server Management Studio (SSMS) for backend data validation
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Internal tools for file integration validation and test evidence/defect capture
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Azure Document Intelligence for document outputs and compliance workflow validation
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Coordination with automation engineers; interest in learning AI-assisted automation tooling
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Top 3 responsibilities:
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Execute manual test plans/cases with traceability (Test Plans)
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Perform exploratory, feature, and regression testing, including workflow validation across distributed systems
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Reproduce and validate customer/production issues; capture evidence and file defects
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Must-have skills:
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Strong manual testing experience
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Attention to detail
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Ability to test complex workflows
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Nice-to-haves:
- Mortgage/FinTech experience
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Location & work type: Not specified.
Full Description
Role Summary Performs deep functional, exploratory, and customer-focused testing for new features and production issues.
Key Responsibilities
- Execute manual testing
- Create high-quality test cases (Test Plans, traceability)
Validate backend data using
- SQL Server Management Studio
Validate file integrations using
- Using internal tools
Capture evidence and defects
- Using internal tools
Perform
- Exploratory testing
- Feature Testing
- Regression Testing
- Assist with UAT as needed
- Workflow validation across distributed systems.
Validate document outputs and compliance workflows using
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Azure Document Intelligence
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Reproduce and validate customer issues
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Coordinate with automation engineers to develop and review tests โ In addition, has the desire to learn automation with AI tooling.
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Frontline support for hot fixes and patches
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Demo new features and fixes to Compliance, Customer or Product teams.
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Required Skills
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Strong manual testing experience
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Excellent attention to detail
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Ability to test complex workflows
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Nice to Have
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Mortgage/FinTech experience.
Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io