
Quality Assurance Manager
G MASS Consulting • London, England, United Kingdom
**Role & seniority: ** QA Manager (experienced), hands-on leadership of QA/testing across a regulated wealth-management technology estate
**Stack/tools: **
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QA/testing disciplines: functional, integration, regression, UAT, non-functional testing
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Delivery practices: Agile, DevOps, CI/CD
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Test automation (unspecified tooling)
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Third-party system/testing management
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Microsoft Copilot testing (AI-enabled workflows/outputs/controls)
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Top 3 responsibilities:
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Own and develop QA strategy, standards, processes, quality gates, and acceptance criteria for releases
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Lead testing execution across functional/integration/regression/UAT and manage defects to resolution
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Build/upgrade test automation capability and embed QA throughout the SDLC, including integrations/data flows and external providers
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Must-have skills:
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QA/software testing experience in wealth management, banking, or other regulated financial services
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Experience owning/developing QA strategy
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Strong testing knowledge (functional, integration, regression, UAT)
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Ability to test customer-facing platforms/APIs/system integrations/data flows
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Test automation implementation/improvement experience
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Working knowledge of Agile, DevOps, CI/CD
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Understanding of operational risk, information security, and data protection
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Clear communication to business/senior stakeholders
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Practical, hands-on delivery focus balancing spee
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Full Description
Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate. The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment. This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases.
Key Responsibilities
- Own and develop the organisation's QA and testing strategy, standards and processes
- Lead functional, integration, regression, user acceptance and non-functional testing
- Develop test plans, acceptance criteria and quality gates for technology releases
- Build and improve test-automation capability
- Embed quality assurance throughout the software-development lifecycle
- Work with technology and business teams to identify risks, defects and dependencies early
- Coordinate user acceptance testing and manage defects through to resolution
- Provide clear reporting on release readiness, testing outcomes and quality risks
- Ensure effective testing of integrations and data flows between internal and third-party systems
- Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls
- Oversee the quality of delivery from external technology providers
- Support incident reviews and drive continuous improvement across testing and release processes
Requirements
Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment Experience owning or developing a QA and testing strategy Strong knowledge of functional, integration, regression and user acceptance testing Experience testing customer-facing platforms, APIs, system integrations and data flows Experience implementing or improving test automation Good understanding of Agile delivery, DevOps and CI/CD practices Experience working with third-party technology providers Strong understanding of operational risk, information security and data protection Ability to communicate technical issues clearly to business and senior stakeholders A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous
Benefits
Length: 6-month contract