**Role & seniority: ** Functional Tester (Airline Loyalty Systems) — experienced/functional-focused

**Stack/tools: ** Functional testing; test case/scenario/script design and execution; regression/system/end-to-end & integration testing; defect tracking (tool not specified). Agile/Scrum preferred.

**Top 3 responsibilities: **

Execute functional testing for Airline Loyalty Management systems (end-to-end loyalty workflows).
Design and run detailed test scenarios/cases/scripts from business requirements; support UAT/production validation as needed.
Identify, document, track, and retest defects through closure; validate data/transactions between loyalty and other airline systems.
Must-have skills:
- Strong functional testing experience in the airline domain, specifically airline loyalty/frequent flyer.
- Deep knowledge of loyalty workflows (member enroll/profile, tiers, earning/redemption, benefits, adjustments/reversals, promotions/campaigns, upgrades/downgrades, expiry/reinstatement, award booking/loyalty transactions).
- Ability to translate business requirements into test scenarios; strong regression and integration testing experience; solid stakeholder communication.
Nice-to-haves:
- Experience with airline loyalty platforms/applications.
- Knowledge of reservations/ticketing/frequent flyer/partner systems and loyalty data (points/miles processing, partner accruals).
- Experience testing API/downstream/upstream integrations.

Full Description

Exciting Opportunity Alert! 🌟 HTC Global Services is hiring Functional Tester – Airline Loyalty Systems for an 1-year extendable contract in Abu Dhabi, UAE (Onsite).

HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.

Job Summary We are looking for an experienced Functional Tester with strong expertise in the Airline domain, particularly in Airline Loyalty Systems. The ideal candidate should have excellent functional knowledge of loyalty program workflows and hands-on experience in functional testing of airline applications. Key Responsibilities Perform functional testing of Airline Loyalty Management systems and related applications. Understand and validate end-to-end loyalty program workflows and business processes. Prepare and execute detailed test scenarios, test cases, and test scripts based on business requirements.

Validate loyalty functionalities including

Member enrollment and profile management
Membership tiers and tier qualification
Miles/points earning and redemption
Tier benefits and rewards
Points/miles adjustments and reversals
Partner transactions and partner accruals
Loyalty promotions and campaigns
Member upgrades/downgrades
Expiry and reinstatement of miles/points
Award booking and related loyalty transactions
Perform integration, regression, system, and end-to-end testing.
Validate data flow and transactions between the loyalty system and other airline systems.
Identify, document, track, and retest defects through to closure.
Work closely with business analysts, developers, product teams, and other stakeholders to clarify requirements and resolve functional issues.
Support UAT activities and production validation where required.
Ensure test coverage across various airline loyalty business scenarios.
Required Skills & Experience
Strong functional testing experience in the Airline domain.
Excellent functional knowledge of Airline Loyalty systems and workflows.
Experience testing frequent flyer / customer loyalty programs.
Good understanding of airline business processes and passenger-related systems.
Strong experience in test case design, execution, defect management, and regression testing.
Experience with end-to-end and integration testing.
Ability to analyze business requirements and translate them into comprehensive test scenarios.
Good communication and stakeholder management skills.
Experience working in Agile/Scrum environments is preferred.
Preferred Experience
Experience with Airline Loyalty Management platforms/applications.
Knowledge of airline reservation, ticketing, frequent flyer, and partner systems.
Experience testing integrations involving APIs and downstream/upstream airline applications.
Knowledge of loyalty data, member transactions, points/miles processing, and partner accruals.
Key Requirement
Candidates must have strong functional testing experience in the Airline domain with excellent hands-on knowledge of Airline Loyalty systems and end-to-end loyalty workflows.

Interested candidates please do share your updated CV to mubeenakamal.basha@htcinc.com mentioning your Current CTC, expected CTC and notice period details.

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