**Role & Seniority: ** Salesforce QA Engineer (mid–senior); ~5–8 years experience

**Stack/Tools: ** Salesforce (Sales Cloud, Service Cloud, LWC), Profiles/Permission Sets, Validation Rules, Workflows; Playwright (JS/TS preferred); Jira; SOQL; SQL; API testing via Postman or JMeter; Chatbot + Omni-Channel; REST/SOAP testing; CI/CD regression support

**Top 3 Responsibilities: **

Execute end-to-end/manual testing for Salesforce workflows (Lead-to-Cash, CPQ, LWC, integrations)
Create and maintain automation tests with Playwright to expand regression coverage for CI/CD
Build test plans/cases from BRDs & user stories and manage defects in Jira with dev/TPM collaboration

Must-have Skills:
- Strong Salesforce testing expertise (manual functional/integration/regression/UAT)
- Deep knowledge of Salesforce security/config (Profiles, Permission Sets, Validation Rules, Workflows)
- Expertise in Salesforce Chatbot and Omni-Channel testing
- Proficiency with Jira, SOQL; data validation across Salesforce and downstream systems
- API testing experience (REST/SOAP; Postman/JMeter)
Nice-to-haves:
- Experience/knowledge of JavaScript/TypeScript for Playwright
- Hands-on experience with ERP/Data Warehouse data validation
Location & Work Type: Not specified; role mentions flexibility and potential work-from-home, but location is not provided.

Full Description

We are seeking a detail-oriented Salesforce QA Engineer to join our team. You will be responsible for ensuring the quality and reliability of our Salesforce ecosystem, focusing on Sales Cloud, Service Cloud, and complex enterprise integrations. The ideal candidate has a strong foundation in Manual Testing with a proven ability to scale into Automation using Playwright.

Responsibilities

Manual Testing: Perform end-to-end (E2E) testing of complex Salesforce workflows, including Lead-to-Cash, CPQ, and custom Lightning Web Components (LWC)

Automation Development: Design and maintain automated test scripts using Playwright to improve regression coverage and CI/CD efficiency

Test Strategy: Analyze Business Requirement Documents (BRDs) and User Stories to create comprehensive Test Plans and Test Cases

Data Validation: Validate data integrity across Salesforce objects and downstream systems (ERP/Data Warehouses) using SOQL and SQL

Defect Management: Identify, document, and track bugs in Jira, working closely with developers and TPMs to ensure timely resolution

Collaboration: Participate in Sprint Planning and Daily Stand-ups, providing clear updates on testing progress and blockers

Requirements

Salesforce Expertise: 5-8 years of experience testing Salesforce platforms. Deep understanding of Profiles, Permission Sets, Validation Rules, and Workflows Good expertise in Salesforce Chatbot and Omni-Channel testing is must

Manual Testing: Expertise in functional, integration, regression, and User Acceptance Testing (UAT)

Automation: Practical experience (or strong theoretical knowledge) with Playwright for web automation. Experience with JavaScript/TypeScript is a plus

API Testing: Proficient in testing REST/SOAP APIs using tools like Postman or JMeter

Tools: Expert knowledge of Jira for test management and SOQL for database querying

Benefits

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers.

Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Personal Accident Insurance, Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonus