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Plexus • Pak Kret City Municipality, Bangkok, Thailand
Role & seniority: Senior/Lead Quality Engineer focused on New Product Introduction (NPI) and QMS oversight in a manufacturing environment.
Stack/tools: Quality Management System (QMS) processes; Certificates of Compliance; deviation documentation; manufacturing quality history records; data analysis and problem-solving methodologies; cross-functional collaboration; documentation of experiments and results.
Support creation and execution of NPI documents; support recertification and surveillance QMS audits; provide feedback to customers as needed.
Ensure continuous quality compliance during manufacturing; create/maintain Certificates of Compliance and deviation documentation; maintain manufacturing quality history.
Provide technical training, leadership, guidance to regional/site management and stakeholders; coach technicians; lead cross-functional projects and process improvements.
Must-have skills: Minimum 5 years relevant experience (or 3 years with Master’s); strong proactive problem solving with structured tools; data-driven decision making; ability to design/conduct experiments and analyze/communicate results; SME mindset; coaching/mentoring; effective cross-functional collaboration; adaptability to fast-paced manufacturing; PPE-aware.
Nice-to-haves: Experience with audits and certifications; familiarity with quality systems and deviation handling; project leadership in cross-functional settings; statistical analysis a
Support creation and execution of documents for New Product Introduction (NPI). Support recertification and surveillance Quality Management System (QMS) audits. Provide feedback and documentation to the customer as required. Provide technical training, leadership, guidance and direction to regional and site management and stakeholders. Ensure continuous quality compliance during manufacturing operations. Ensure Certificates of Compliance are created and maintained, including documentation of deviations. Ensure creation and maintenance of manufacturing quality history documentation, as required. Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or equivalent work experience. A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization. Ability to work well in fast-paced manufacturing environment. Strong ability to identify and solve problems proactively using structured problem solving tools, including making timely and effective decisions. Apply systemic data analysis and problem solving to address a full range of technical and organizational problems with creativity, imagination, confidence and responsibility. Ability to design and conduct experiments, as well as to analyze, interpret, validate, and communicate data to key stakeholders. Ability to seek out best practices and apply them within their assigned area. Ability to design a system or process to meet desired needs within realistic constraints such as economic, efficiency, repeatability, environmental, health and safety. Includes documentation and controls to ensure long term sustainability. Ability to become a Subject Matter Expert for an assigned system or process. Ability to coach and mentor technicians and other support staff within assigned areas of expertise. Ability to operate effectively in a cross-functional team environment. Ability to effectively lead projects involving cross-functional team members. Role will support operational teams in a manufacturing environment with required personal protective equipment. Facilities include comfortable temperatures, repetitive low noise level and suitable lighting for required tasks. May require walking, standing and sitting, using a computer, and other office equipment. Direct interaction with people and equipment is event driven and will include activities related to inspecting, qualifying, troubleshooting and improving jigs, fixtures, and manufacturing methods using different types of components or material. Role may require working individually on tasks with a prolonged focus on written material, working collectively as part of a team of various disciplines and backgrounds and working in multiple software systems. Less than 40%