Full Description

Job Details

Job Location: Tyler, TX 75701 As part of the Azalea Insurance Verification team, you will ensure that new patients and established are verified accurately and in a timely manner for upcoming appointments, all while delivering excellent customer service. Other duties and qualities needed.

Verifying patient insurance details

• Contacting insurance companies to confirm patient eligibility, coverage levels, co-pays, deductibles, and benefit limitations for scheduled procedures.

Benefit verification updates

• Regularly checking for changes in patient insurance plans and updating records accordingly.

Skills and qualifications for an insurance verification specialist

• Strong communication skills, both verbal and written, to interact with insurance companies and patients

• Maintain a professional relationship with physician teams

• Attention to detail to ensure accuracy in data entry and insurance verification

• Familiarity with HIPAA regulations regarding patient privacy

• Proficiency with computer systems and electronic health records (EHR)

• Basic understanding of medical terminology

• Demonstrates attention to detail

• Demonstrates professionalism in appearance/dress code

• Qualifications

Preferences and Requirements

• 1 year of experience in Healthcare preferred but not necessary
• 1 year of insurance verification experience preferred
• Excellent telephone and customer service skills required
• Strong written, oral and interpersonal communication skills required

PHYSICAL REQUIREMENTS

• Requires prolonged sitting, some bending, stooping and stretching.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

WORKING CONDITIONS (environment and safety)

• Work performed in office environment
• Work may be stressful at times

disclaimer: The above job description has been written to indicate the general nature and level of work performed by employees within this classification. It is not written to be inclusive of all duties, responsibilities and qualifications required of employees assigned to this job.