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Scotiabank • Toronto, Ontario, Canada
Role & seniority: QA Director (senior leadership; directs end-to-end quality strategy for Web and Native Mobile apps)
Stack/tools: Web & Mobile testing; automation frameworks; AI-powered testing; cloud device farms (e.g., BrowserStack); Xcode; Android Studio; Charles Proxy; Postman; browser-based testing tools; JIRA; Confluence; HP ALM; SQL
Define and execute a comprehensive QA strategy for Web and Mobile platforms; own QA roadmap
Oversee end-to-end testing (functional, UI, accessibility, regression); drive automation-first approach; ensure release readiness
Lead, mentor, and scale a QA organization; partner with Product, Engineering, and DevOps; provide executive-quality reporting on quality metrics and risk
10+ years in QA leadership within large-scale, Agile environments
Deep Web and Mobile application testing expertise; cross-browser/device and accessibility testing (VoiceOver/TalkBack)
Strong automation experience; SDLC/Agile/DevOps proficiency; regulatory/compliance awareness
Hands-on with Xcode, Android Studio, Charles Proxy, Postman; data validation via SQL; familiarity with AI-driven testing tools and cloud device solutions
Experience in wealth management, trading, or digital banking; building communities of practice; experience with performance benchmarking
Location & work type: Toronto, Ontario, Canada; full-time, on-site role (local candidates only)
Requisition ID: 244159
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
We are looking for a visionary QA Director to define and drive the end-to-end quality strategy for our Web and Native Mobile Applications. This is a high-impact leadership role where you will shape the future of digital quality assurance, champion automation-first practices, and ensure flawless customer experiences across platforms. You will lead a team of senior QA Managers, QA Leads and collaborate with cross-functional leaders to deliver world-class digital products in a fast-paced, agile environment.
Strategic Influence: Own the QA roadmap for all digital channels (Web & Mobile) and influence product quality at scale.
Innovation Focus: Drive adoption of AI-powered testing, cloud-based device farms, and next-gen automation frameworks.
Leadership Impact: Build and mentor a high-performing QA organization recognized for excellence and innovation.
Enterprise Reach: Work on complex, high-traffic applications in wealth management, trading, and digital banking.
Define and execute a comprehensive QA strategy for Web and Mobile platforms. Establish best-in-class testing standards, automation frameworks, and performance benchmarks. Champion a customer-first quality culture across the organization.
Oversee end-to-end testing: functional, UI, accessibility and regression testing. Drive automation-first approach using modern tools and CI/CD pipelines. Ensure compliance with regulatory standards and internal risk frameworks. Lead, mentor, and scale a team of QA professionals; foster a culture of innovation and continuous learning. Build communities of practice and knowledge-sharing initiatives across QA teams. Partner with Product, Engineering, and DevOps to ensure seamless integration of QA in SDLC. Provide executive-level reporting on quality metrics, risk assessments, and release readiness.
Skills
Masters / bachelor’s degree in computer science, Information Technology, Engineering, or related field. 10+ years in QA leadership roles, with deep expertise in Web and Mobile application testing. Proven success in strategic QA leadership within large-scale, agile environments. Hands-on experience with Xcode, Android Studio, Charles Proxy, Postman, and browser-based testing tools. Strong knowledge of automation frameworks, cross functional testing, cross-browser/device testing, and native accessibility testing (VoiceOver & TalkBack). Familiarity with AI-driven testing tools, cloud device solutions (e.g., BrowserStack) Proficiency in JIRA, Confluence, HP ALM, and SQL for data validation.
Methodologies: Expert in SDLC, Agile, and DevOps practices.
Soft Skills: Exceptional leadership, communication, and decision-making abilities.
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. Upskilling through online courses, cross-functional development opportunities, and tuition assistance. Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one. Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.