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Sr Tech Lead, Quality Engineering

Papa Johns Louisville, Kentucky, United States

hybridfull-time
Posted Dec 22, 2025

Role & seniority: Senior Tech Lead; hybrid people leader and senior technical contributor; leads 1–2 engineering teams, remains hands-on in system design, coding, debugging, and testing.

Stack/tools: focus on system design, software architecture, and scalable systems; proficiency in relevant programming languages/frameworks; test automation; agile practices; cross-functional collaboration with Product, Design, Architecture, Security, and Platform teams.

Top 3 responsibilities

  • Lead and manage 1–2 engineering teams; provide structure, clarity, and ongoing support.

  • Drive high-quality software delivery with hands-on involvement (20–40% of time) in design, coding, debugging, and testing.

  • Mentor engineers, establish healthy engineering practices, ensure QA standards, and own end-to-end delivery; partner with product managers on planning and roadmap alignment.

Must-have skills

  • Bachelor’s or Master’s in CS/Engineering; 5+ years of quality software engineering with proven leadership.

  • Strong system design, architecture, and hands-on coding capabilities.

  • Experience mentoring engineers; excellent communication and cross-functional collaboration; delivery of complex projects.

Nice-to-haves

  • Experience with test automation scripts and regular product inspections/tests; familiarity with Agile methodologies; stakeholder management; ability to break down complex work into achievable increments.

Location & work type: Not specified; implied hybrid/

Full Description

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today! About the Role The Senior Tech Lead is a hybrid people leader and senior technical contributor, responsible for guiding 1–2 engineering teams in delivering high-quality software while also remaining hands-on in system design, coding, debugging, and designing quality testing. You will set technical direction for your teams, ensure healthy engineering practices, support career growth for every engineer, and collaborate closely with product partners to deliver organizational outcomes. You bring strong systems understanding, pragmatic leadership, and the ability to execute technically while elevating others. This role is ideal for someone who wants to lead people and delivery, while still writing code and completing quality testing. Duties & Responsibilities (other duties as assigned) • Lead and manage 1–2 engineering teams, providing structure, clarity, and ongoing support. • Develop And Maintain Test Automation Scripts • Drive high-quality software delivery through hands-on involvement in system design, coding, and debugging. • Contribute directly to feature and platform development (20–40% of your time). • Ensure Compliance With Quality Assurance Standards • Conduct Historical Analyses Of Test Results • Conduct Regular Product Inspections And Tests • Own end-to-end delivery for your teams, ensuring predictable and high-quality outcomes. • Partner with product managers on planning, prioritization, scope shaping, and roadmap alignment. • Break down ambiguous or complex work into sequenced and achievable increments. • Mentor and develop engineering talent, supporting career growth and skill advancement. • Establish and promote healthy engineering practices and agile methodologies. • Collaborate closely with Product, Design, Architecture, Security, and Platform teams. • Monitor team performance, remove blockers, and facilitate continuous improvement. Education, Experience & Certifications • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. • 5+ years of quality software engineering experience, with proven leadership of technical teams. • Strong background in system design, architecture, and hands-on coding. • Demonstrated experience in mentoring and developing engineers. • Excellent communication and collaboration skills. • Track record of delivering complex technical projects from inception to completion. Functional Skills • Technical proficiency in relevant programming languages and frameworks. • Expertise in software architecture, design patterns, and scalable systems. • Ability to debug and troubleshoot complex issues. • Strong organizational and time management skills. • Leadership and people management capabilities. • Agile and iterative development experience. • Stakeholder management and cross-functional collaboration. Our Values • EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success. • DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult. • PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first. • INNOVATE TO WIN – We champion and challenge for a better way in all we do. • HAVE FUN – We find joy, create meaningful impact and celebrate the journey together Our Core Competencies • CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence • RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges. • CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo. • BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry. • WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity Papa Johns is an equal opportunity employer. Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish. Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place. Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use. At Papa John's, we LOVE pizza. It brings people together and brings out the best in all of us. Just like our ingredients and toppings, we combine in unique ways to deliver a truly tantalizing result. Here, you're a valued team member right from the start. We want you to contribute your best ideas, collaborate and keep building your skills.

Quality EngineeringTest AutomationSystem DesignCodingDebuggingMentoringAgile MethodologiesCollaborationSoftware ArchitectureLeadershipStakeholder ManagementContinuous ImprovementProblem SolvingTime ManagementCommunicationOrganizational Skillsmulti-location

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