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Pearson • Doncaster, England, United Kingdom
Salary: 13.37 per hour, pa
Role & seniority: Test Centre Administrator (entry-level, permanent; part-time)
Location & work type: Doncaster, UK; minimum 10 hours/month, Saturdays required; shifts vary; weekends/evenings possible
Stack/tools: Microsoft Office (Word, Excel, Outlook) is a nice-to-have; IT troubleshooting coordination with internal IT
Welcome/test-taker check-in, verify ID, and explain exam process/rules
Proctor/invigilate exams and ensure security/compliance
Troubleshoot technical issues with IT and coordinate as needed; perform light housekeeping
English and Maths qualifications
Ability to work flexible shifts (including weekends) and in a quiet testing environment
Strong attention to detail and client-facing, professional conduct
Comfortable sitting for long periods and escorting candidates
Experience with Microsoft Office
Prior exposure to exam/test delivery or customer service in structured environments
Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Doncaster, UK. Your Opportunity This is a permanent position. Job is for a minimum 10 hours per month with more available most weeks. Saturday working is required. Shift pattern varies from week to week. The pay rate is £13.37 per hour, paid to you at the end of every month. When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities