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Transfinder • Schenectady, New York, United States
Role & seniority: QA Manager (mid-to-senior, supervisory role) reporting to VP, Software Development
Stack/tools: QA process frameworks; test planning/design; regression, functional, load/automation testing; Xray/Jira documentation best practices; performance tools (e.g., JMeter, k6, Gatling, Locust, LoadRunner)
Oversee QA strategy and processes; define modern QA framework, test data management, traceability, and release readiness; establish and monitor quality KPIs
Lead and develop the QA team; coach, set expectations, manage performance, and ensure alignment with goals
Manage testing execution across UI, business logic, and performance; implement automated, functional, regression, load testing; ensure accurate documentation
Own end-to-end performance testing program (load, stress, soak, scalability) and select/implement appropriate tools
Proven QA leadership and team management
Experience defining and executing QA strategy, shift-left, risk-based testing, and KPI measurement
Strong testing expertise across UI, APIs, and performance; creating test plans/cases and documenting results
Cross-functional collaboration with product, development, and operations; strong problem-solving and communication
Experience with multi-regional QA teams (US, China, India)
Familiarity with Xray/Jira best practices and test data management
Prior exposure to automated test frameworks and
Quality Assurance (QA) Manager
Location: Remote in New York or Texas
Pay Status and Classification: Exempt, Regular Full-time
Supervisor Title: Vice President, Software Development
Work Location: Remote in New York or Texas. If in New York and local to company headquarters in Schenectady, NY there are days the Quality Assurance (QA) Manager is expected to be in the office for company meetings.
Position Purpose: The Quality Assurance (QA) Manager is responsible for leading the quality assurance strategy and ensuring that all products meet the organization's quality standards before release. This role involves overseeing the QA team, establishing and enforcing testing methodologies, and implementing automated testing processes to improve efficiency and reliability. The QA Manager collaborates closely with development, product management, and operations teams to identify quality goals, design testing frameworks, and resolve defects.
This role plays a critical part in maintaining product integrity, enhancing customer satisfaction, and driving continuous improvement within the QA function. The QA Manager also mentors and guides the QA team to develop their skills and align with industry best practices.
Hires and trains department staff. Oversees the daily workflow and schedule of the department. Conducts timely and constructive performance evaluations. Manages employee relations, including discipline and termination, in accordance with company policy.
QA Process Overhaul & Strategy: Assesses the current QA lifecycle, workflows, and artifacts to identify gaps and inefficiencies. Defines and implements a modern QA operating framework including test planning, test design, regression strategy, release readiness, and continuous improvement. Introduces structured standards for test cases, test data management, traceability, and documentation (e.g., Xray/ Jira best practices). Establishes measurable quality KPIs (pass rate, defect leakage, requirements coverage, regression duration, etc.). Drives adoption of shift-left testing practices and integrates QA earlier into the Software Development Lifecycle (SDLC). Implements risk-based testing, change-impact assessments, and smarter regression models.
Team Leadership and Development: Leads a QA team, fostering a culture of accountability, collaboration, and continuous improvement. Provides coaching, sets clear expectations, and ensures alignment with organizational goals.
Quality Assurance and Testing: Oversees the creation and execution of test plans and test cases. Ensures adherence to testing standards and accurate documentation of results. Leads testing efforts across User Interface (UI), business logic, and performance. Implements functional , regression, load, and automated testing strategies to ensure product reliability.
Internal Communication and Collaboration: Maintains effective communication with QA teams in the United States, China, and India to ensure alignment on testing objectives and timelines.
Performance Testing Program Oversight: Owns the end-to-end performance testing strategy, including load, stress, soak, and scalability testing. Selects and implements appropriate tools (e.g., JMeter, k6, Gatling, Locust, LoadRunner,