
QA Engineer
Staples Canada • Richmond Hill, Ontario, Canada
Role & seniority: QA Engineer (hands-on, mid-level) with 2+ years in QA Automation; focused on test strategy and delivery within a Scrum team.
Stack/tools: Playwright-based automation; manual & automated testing; Xray/JIRA for test cases; Git; CI/CD/DevOps tools; SQL for data; web/client-server apps; Agile ceremonies.
Top 3 responsibilities
-
Design detailed test cases from stories/acceptance criteria and collaborate with developers, QA leads, and product owners.
-
Develop, maintain, and enhance Playwright automation; execute tests across core e-commerce flows; drive test coverage in sprint/regression cycles.
-
Analyze results, report defects in JIRA, participate in defect triage, and support post-deployment checks and production validation; contribute to QA process improvements.
Must-have skills
-
2+ years QA Automation experience; 2+ years CI/CD/DevOps tooling; 2+ years testing Web/Client-Server apps
-
Proficiency in scripting/automation to shorten testing lead times
-
Strong test planning, data setup, and test documentation; SQL for data retrieval/manipulation
-
Experience with JIRA/Xray, Git, and Agile practices
Nice-to-haves
-
Experience with Playwright and e-commerce testing scenarios
-
Ability to prioritize testing efforts for maximum ROI; strong communication and collaboration
-
Location & work type: Staples Canada, Hybrid (LI-Hybrid); full-time role.
Full Description
Some of what you will do
- The Staples technology team is seeking for a hands-on QA Engineer with proven testing and coding/scripting expertise combined with exceptional communication skills to join our team. We want an individual who will challenge the norm, strive to create the best experience’s and someone who always puts the customer first.
- In this role, you will help form and drive our overall test automation strategy, and you will be working alongside like-minded developers and QA Analyst as well.
Specifically, You Will
- Collaborate with developers, QA leads, and product owners to understand story requirements and test objectives.
- Review user stories and acceptance criteria to design detailed test cases in Xray (JIRA).
- Execute manual and automated tests across core e-commerce flows (product setup, cart, checkout, refunds, and My Account).
- Develop, maintain, and enhance Playwright-based automated test scripts as part of sprint and regression cycles.
- Support the continuous improvement of the QA automation framework by adding new test coverage and refining existing scripts.
- Analyze test results, identify and report defects in JIRA, and collaborate with developers to ensure timely fixes.
- Participate in Agile ceremonies — sprint planning, standups, and retrospectives.
- Run post-deployment checks and validate production releases to confirm functionality and performance.
- Manage testing documentation, data setup, and execution planning to ensure broad functional test coverage.
- Work independently within a scrum team, ensuring all deliverables meet quality expectations before release.
- Collaborate with other QA engineers to share knowledge, resolve blockers, and continuously improve QA processes.
- Use Git for managing automation scripts, code reviews, and version control.
- Ensure all test cases, scenarios, and automation code are clearly documented and easily executable by others on the team.
Some of what you need
- Post-secondary education in computer science or related area
- Direct experience with test automation tools
- Ability to script and increase usage of automation to reduce testing lead times
- In depth experience in writing and executing test plans
- Understanding of database design and ability to use SQL for data retrieval and manipulation
- Ability to prioritize a testing matrix. Knowing where to focus to get the best return of tester's time
- Deep knowledge of different testing methods and a willingness to adapt to current needs: exploratory testing, scenario based testing, usability testing, regression testing, destructive testing, automated testing, smoke testing
- 2+ years of experience with QA Automation tools
- 2+ year of experience with CI/CD pipeline and DevOps tools
- 2+ years of experience in testing Web and Client/Server applications
Some of what you will get
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
#Bringyourpassion #LI-Hybrid
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.