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The IMA Group • Tyler, Texas, United States
Role & seniority: Quality Manager / senior quality engineering leader responsible for directing the Quality Management System and Quality department.
Stack/tools: Quality management processes (QMS), reliability testing programs, ECNs, Lean initiatives, supplier quality management, quality databases; standard software: Word, Excel, Access, Windows. On-site manufacturing/engineering environment.
Establish, direct, and maintain the QMS to ensure products meet engineering specs and customer requirements; oversee quality information and reporting.
Lead quality engineering activities: develop quality specs, testing procedures, reliability programs, root cause analysis, corrective actions, and field issue responses; coordinate with Product Engineering, Manufacturing, Sales/Marketing, and Supplier QA.
Manage Manufacturing Engineering support and supplier quality: assign resources to major cells, coordinate between Manufacturing and Product Engineers, perform supplier audits, maintain supplier performance database, and drive process improvements and cost savings.
Bachelor’s degree (or equivalent) and 5+ years in quality or manufacturing engineering; 3+ years in a supervisory role.
Deep knowledge of quality principles; strong analytical and troubleshooting abilities.
Proficient in Word, Excel, Access, Windows; excellent interpersonal and communication skills; ability to lead and train staff; strong problem-sol
Job Summary Establish and direct a Quality Management System that ensures company products meet engineering specifications and customer requirements. Ensure that the Engineering staff provides effective support to manufacturing operations Essential Job Functions * Develop quality specifications for new products and approve reliability test plans and results. Work with Engineering and Marketing to define product specifications. Develop quality testing and inspection procedures for new parts and products. Coordinate the Reliability Test Program for new products and software. Initiate and coordinate problem solving and process improvement activities. Work closely with the Manufacturing personnel to identify opportunities for improvement in processes. Initiate procedural changes and ECNs as necessary to facilitate improvements. Provide tooling, gauges, and fixtures to facilitate efficient manufacturing and assembly of products. Initiates and coordinates problem solving and process improvement activities. Provide direction and support for the implementation of the Lean initiatives. Establish and communicate priorities for reliability, failure analysis, supplier quality, and manufacturing engineering efforts. Participate in weekly/scheduled meetings with the organization to provide quality information to the team. Forwards new information on to the Quality organization. Maintain the Quality database to provide the information necessary to support the rest of the organization in quality improvement efforts. Work closely with Product Engineering and Sales/Marketing to assure that our products meet the expectations of our customers. Receive and respond to requests from the Customer Service Group for assistance with quality issues identified in the field. Review the monthly reports from the field and make note of any quality issues identified. Respond to the field quality issues with corrective action. Communicate corrective actions back to the field service organization. Provide Manufacturing Engineering support to the Manufacturing Operation. Maintain a staff of personnel with expertise in the Manufacturing Engineering field. Assign these individuals to support the major manufacturing cells within this division. Coordinate activities between the Manufacturing Engineers and the Product Engineers. Work with suppliers and Hillman staff to resolve quality issues in a timely manner. Maintain a supplier quality database of supplier performance. Perform on-site audits of suppliers. Work with the supplier Quality Assurance personnel in the resolution of quality problems. Exemplifies and fosters teamwork within the company. Promptly responds to concerns, issues, and suggestions and acts to ensure positive employee relations. Manage the Quality department based on organizational goals. Work with employees at all levels of the organization to offer assistance and support. Present concerns of the departments or employees to management for review and corrective Actions. Manages department within approved budget and continually seeks cost-saving opportunities.
Work Environment
Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.
Physical Demands
Office: Sedentary.
The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.