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TikTok • San Jose, California, United States
Salary: $200,000 - $280,000 / year
Role & seniority: Senior QA Engineer / Tech Lead (Quality Assurance Lead) for e-commerce, responsible for building and leading global QA systems and the US QA team (TE and SDET).
Stack/tools: Java/Python/Go; CI/CD; server-side/UI automation; performance testing; test strategy and quality standards; project/process tooling for QA.
Construct the global e-commerce QA system and establish the US QA team (TE and SDET).
Own project quality: QA plans/strategies, risk identification/mitigation, process standardization, defect management and reviews.
Improve quality systems: identify top risks/bottlenecks, research solutions, drive implementation; coordinate with stakeholders.
Bachelor’s degree in Computer Science or related field; 5+ years in testing/development at internet companies; 2+ years leading QA projects as Tech Lead.
Proficiency in at least one language (Java/Python/Go); strong technical judgment.
Deep understanding of CI/CD, QA standards, server-side/UI automation, performance testing, app stability testing (experience in 2–3 areas).
Proven project quality management experience; strong testing research/practice; self-motivation and rapid learning.
Cross-functional/multinational collaboration skills; ability to manage concurrent tasks; prior e-commerce experience.
Location & work type: US-based role; full-time. Salary range provided for Los Angeles County area; benefits
Responsibilities The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our quality assure engineering team is responsible for keeping an e-commerce ecosystem stable, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.
Responsible for the construction of the Global e-commerce quality assurance system and the construction of the US QA team, including TE and SDET
Hands-on: Have a clear grasp of the detailed logic of business and system architecture, actually participate in the test execution of some projects, and have an in-depth grasp of the overall project process specifications, testing techniques, and related platforms and tools, and be able to guide new team members to get started quickly
Project delivery and management: Quality management for the whole process of the project life cycle, including the formulation of quality assurance plans and strategies, plans, risk identification and avoidance, project process standardization, entry and exit Quality Standard control, defect management, and review, etc
Quality system construction: keenly identify TOP quality risks and efficiency bottlenecks, research effective solutions and promote the implementation
Establish efficient and trusting cooperation with stakeholders
Qualifications
Bachelor's degree or higher degree in Computer Science or related fields from accredited and reputable institutions.
At least 5 years+ experience in testing and development of Internet companies, including 2 years+ in leading QA projects on Internet products quality assurance as Tech Lead.
Familiar with at least one programming language such as Java/Python/Go, with good technical judgment.
Experienced in quality assurance methodology and have a deep understanding of CI/CD, quality standards, server-side/UI automation testing, server-side performance testing, app stability testing, and experience in at least 2 or 3 aspects.
Excellent project quality management experience, in-depth research and practice of testing technology, strong technical judgment
Strong self-driving force and quick learning ability
Strong multinational, Cross-functional team collaboration and communication skills
Strong concurrent task processing ability and efficient work output
Experience in e-commerce business is a big plus.
About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $200000 - $280000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
Exercising sound judgment.