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Operations and Customer Quality Engineer

Applied Materials Gloucester, Massachusetts, United States

onsitefull-time

Salary: $96,000 - $132,000 / year

Posted Jan 26, 2026

Role & seniority: Quality Assurance Engineer / QA Specialist, Assignee / Regular (full-time)

Stack/tools: Reads and interprets technical drawings/specs; utilizes inspection measuring devices; applies quality standards, testing procedures, and industry standards; data analysis for qualification and reliability; documentation and audits

Top 3 responsibilities

  • Develop and apply quality standards to meet company and customer requirements; design and conduct tests

  • Create methods/procedures for inspecting, testing, and evaluating products and production equipment; prepare inspection/test documentation

  • Analyze operational data; implement corrective actions, participate in audits, track qualification status, and manage disposition of non-compliant products

Must-have skills

  • Ability to read/interpret technical drawings and specifications

  • Experience designing/testing procedures and quality inspection methods

  • Data analysis, problem solving, and ability to drive continuous improvement

  • Knowledge of quality systems, audits, and compliance

  • Strong written/documentation and cross-functional collaboration

Nice-to-haves

  • Leadership experience on small projects; familiarity with qualification packs and project methodology

  • Background in semiconductor/display equipment or manufacturing environments

  • Location & work type: Gloucester, MA; full-time, relocation not offered/not eligible

Notes: Salary range listed as $96,000–$132,000; benefits and po

Full Description

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $96,000.00 - $132,000.00 Location: Gloucester,MA You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key Responsibilities Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests. Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment. Develops methods and parameters, project methodology and/ or project proposals. Develops and uses procedures. Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies. Analyze operational data; Develop and implement recommendations. Participates in and may lead audits. Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements. Reduces qualification cycle time and cost while still meeting quality performance requirements. Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications. We have seen a recent rise in recruitment scams and want to share some info to help you protect yourself during your job search with Applied Materials. Learn More

Quality StandardsTesting ProceduresInspection MethodsOperational Data AnalysisProject MethodologyTechnical DrawingsProblem SolvingInterpersonal SkillsAuditingDocumentationCorrective ActionProduct EvaluationProcess ImprovementCustomer RequirementsIndustry StandardsTeam Collaborationmulti-location

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