Role & seniority: QA Manager (3+ years managing QA teams; 5+ years in QA)

Stack/tools: automated test frameworks for web, mobile, and API; CI/CD pipelines; modern QA tooling; experience evaluating AI-assisted testing approaches

Top 3 responsibilities

Own and evolve Grow’s QA strategy to ensure high-quality, reliable experiences
Partner with Product and Engineering to define quality standards for features and launches
Scale automated and exploratory testing; establish release-readiness processes; champion quality across teams

Must-have skills

Proven QA management experience (3+ years) and hands-on QA background (5+ years)
Leadership in test automation across web, mobile, and API surfaces
Strong product-quality ownership mindset; user-focused quality assurance
Ability to collaborate cross-functionally with Product, Engineering, Design, Support
Technical fluency: reading code, debugging, CI/CD, modern QA tooling

Nice-to-haves

Experience with AI-enabled testing practices
Healthcare domain empathy and understanding of patient/provider journeys

Location & work type: Full-time, exempt; hybrid in NYC (onsite Tue–Thu); travel 2–3 times/year

Full Description

About Us

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
Grow Therapy’s mission is to make mental healthcare accessible, reliable, and easy to navigate for everyone. Quality plays a critical role in that mission—any friction or failure in the product experience can prevent people from getting the care they need.
We are looking for a QA Manager who will own and scale quality practices across Grow’s platform. In this role, you will ensure that patients, providers, and partners can trust Grow during some of the most important moments of their healthcare journey. You’ll work closely with Product, Engineering, and Design to embed quality into every stage of development, enabling teams to move quickly without compromising reliability or user experience.

The Opportunity

As a QA Manager at Grow Therapy, you will be instrumental in shaping how Grow builds, tests, and delivers software as the company continues to scale.
This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team.

What you'll Be Doing

Own and evolve Grow’s QA strategy to ensure high-quality, reliable experiences across the platform.
Partner with Product and Engineering leadership to define quality standards for new features and large-scale launches.
Scale automated and exploratory testing practices to keep pace with rapid product development.
Establish clear release-readiness processes, in collaboration with product teams.
Act as a quality leader and subject matter expert across teams, ensuring strong collaboration and shared ownership of quality.

You’ll Be a Good Fit If

3+ years of experience as a QA Manager. You’ve managed and grown teams that have successfully timely delivered large projects with high quality.
5+ years in QA. You’ve built and scaled systems, made complex engineering decisions, and have proven your technical skills in industry.

Test Automation Leadership: Proven experience designing, scaling, and maintaining automated test frameworks across web, mobile and API surfaces, with strong judgment on what to automate versus test manually.

QA Manager, Quality Assurance