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iperceptions • Lake Mary, Florida, United States
Role & seniority: Director of Quality Engineering (senior leadership)
Stack/tools: Playwright, Selenium, JMeter, Gatling, LoadRunner; automation frameworks; Guidewire Insurance Suite; cloud-based performance testing; CI/CD practices; QA governance and analytics tools
Define, own, and govern enterprise Quality Engineering strategy, roadmap, and standards; embed quality across Agile/DevOps and products
Lead automation-first, risk-based quality programs; scale automation across functional, regression, integration, performance, and non-functional testing
Establish governance, KPIs/dashboards, executive reporting; manage budgets, vendor contracts, and cross-location teams; drive continuous improvement and quality at scale
15+ years in Quality Assurance/Engineering; 10+ years leading QE teams in large enterprise transformations (financial services/insurance preferred)
Proven modernization of testing frameworks; experience with Guidewire Insurance Suite; API/microservices testing; CI/CD integration
Hands-on with Playwright/Selenium, JMeter/Gatling/LoadRunner; strong leadership, stakeholder management, and data-driven decision making
Experience across Personal and Commercial Lines Insurance; experience with external partners and offshore/nearshore teams; familiarity with regulatory/audit traceability and risk-based prioritization
Location & work type: Location not
At Frontline Insurance, we are on a mission to Make Things Better, and our Director of Quality Engineering plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Director of Quality Engineering, where you can make a meaningful impact and grow your career, your next adventure starts here!
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
Serve as a trusted advisor to Business, Product, and Technology leaders, championing enterprise-wide Quality Engineering practices across core platforms, digital channels, and integrations.
Define, own, and govern the enterprise Quality Engineering strategy, roadmap, operating model, and standards aligned to business transformation and technology modernization.
Lead the shift from traditional testing to engineering-driven, automation-first, and risk-based quality practices to reduce manual testing effort and accelerate delivery.
Embed quality as a shared accountability across Agile and Product teams through Shift Left, DevOps integration, and continuous quality practices.
Influence enterprise technology strategy by advocating for capabilities that improve testability, observability, automation, and release confidence including selection of tools.
Scale automation coverage across functional, regression, integration, performance, and non-functional testing to reduce cycle time and dependency on manual testing.
Embed Quality Engineering into cloud, digital, and modernization programs to ensure quality at scale.
Establish enterprise quality governance covering planning, execution, defect management, release readiness, and post-release validation.
Define and operationalize enterprise KPIs and dashboards (automation coverage, escaped defects, release health, cycle time, defect trends, etc.) to enable data-driven decision-making.
Provide executive-level reporting on quality risks, readiness, trends, and remediation plans.
Ensure regulatory, compliance, and audit requirements are supported through traceability, reporting, and controlled quality processes.
Align quality priorities with business risk, customer impact, and portfolio objectives.
Lead and develop global Quality Engineering teams across onshore, nearshore, and offshore locations.
Define clear accountability through operating models and RACI, enabling managers and leads to own delivery while the Director focuses on strategy and transformation.
Mentor and grow future Quality Engineering leaders and foster a culture of high performance, ownership, and continuous improvement.
Own Quality Engineering financial strategy including budgets, forecasts, vendor partnerships, contracts, and SOWs ensuring value, scalability, quality outcomes, and alignment with enterprise goals.
At least 15 years of experience in Quality Assurance / Quality Engineering with 10 years of leading Quality Engineering teams on large enterprise transformation (P&C insurance or financial services preferred).
Successful history of driving modernization of testing frameworks and practices in Financial Services preferably across Personal and Commercial Lines Insurance.
Hand-on experience with Playwright, Selenium, JMeter, Gatling, LoadRunner and other cloud‑based performance testing tools.
Proven leadership in building automation frameworks preferably around Guidewire Insurance Suite.
Experience converting high-value regression and smoke tests from manual to automated suites, prioritizing risk and ROI, and integrating them into CI/CD.
Experience in modernizing enterprise testing practices through APIs, events, microservices, and data platforms, ideally within Guidewire Insurance Suite, and crafting Quality Engineering strategies that cover both the core and connected digital ecosystem.
Strong background in leading geographically spread Quality Engineering teams and external partners, ensuring efficiency and accountability through structured RACI models.
Strong leadership, stakeholder management, communication skills — able to liaise between various departments effectively.
Strong analytical, problem-solving skills and attention to detail.
Proven experience of managing multiple priorities in a fast-paced environment.
Ability to perform well and professionally in a demanding, high performance IT organization.
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.