Full Description

Want a remote role where your skills bring structure to busy teams, and your work truly helps people? At ClearDesk, you’ll get the flexibility to work from home, the stability of long-term placement, and the chance to be part of something that actually matters.

Our Story Starts with People Like You

The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn’t limited by geography. With today’s technology and high-speed internet, we’re able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born.

Today, ClearDesk helps U.S. businesses grow by building world-class remote teams. We don’t just connect talent; we manage the entire experience, from recruiting to retention. And while we help clients thrive, we also stay deeply committed to helping our remote team members build real, lasting careers that support their lives and their families.

That’s where you come in.

The Role: Scheduler with Quality Assurance Experience (Fully Remote)

Imagine being the person who keeps everything running behind the scenes in a fast-moving home care setting. Someone’s shift just got canceled last minute. You’ve already found a replacement. A caregiver calls in sick. You’re already on the phone with the next available team member.

You don’t just fill gaps in the schedule. You create order. You create confidence. And for both caregivers and clients, you become the quiet force that keeps things on track. More importantly, the people you help serve are seniors who rely on consistent, compassionate care to stay safe and comfortable in their homes. Every shift you coordinate ensures someone’s parent, grandparent, or loved one receives the care they deserve.

As a Home Care Scheduler, you’ll be assigned to a U.S.-based home care client, working closely with their operations team. You’ll manage caregiver schedules, communicate changes, and help keep both sides (caregivers and clients) informed, supported, and calm even when things get a little hectic.

And when things are calm? You’ll help with admin work or pitch in on light recruitment tasks, keeping things moving and meaningful.

What Your Days Might Look Like

• Build and maintain up-to-date caregiver schedules across multiple counties
• Respond quickly when someone cancels a shift or doesn’t clock in
• Answer calls from clients and caregivers using the VoIP system
• Update records and case notes in WellSky (we’ll train you for it)
• Work with the ops team to flag issues and make sure staffing stays smooth
• Conduct regular check-ins and evaluations with caregivers