Balance Speed and Quality: Establish efficient testing workflows that catch issues before production, maintaining or improving release frequency while measurably reducing post-release defects.

Build Knowledge Systems: Create comprehensive documentation that scales with the team, including testing playbooks, onboarding guides for new QA hires, known issues databases, and testing templates that enable others to maintain quality standards across all our platforms.

WHAT YOU MIGHT BRING TO THE TABLE

• Hands-on QA experience, with proven ability to own testing for significant features or product areas independently.

Strong manual testing expertise across multiple methodologies: regression testing, exploratory testing, smoke testing, UAT coordination, and staging validation.

Test case design skills: Demonstrated ability to create comprehensive, maintainable test scripts and test plans that balance thoroughness with efficiency.

Process leadership: Experience establishing testing standards, documenting QA processes, or improving testing workflows in previous roles.

Cross-functional collaboration: Proven track record working with engineering, product, and operations teams in an Agile/Scrum environment.

Healthcare/compliance awareness: Familiarity with HIPAA requirements, PHI handling, or other regulated industries (SOC 2 and HiTrust experience is a strong plus).

Security mindset: Experience with or strong interest in security testing, penetration testing, or vulnerability assessment.

Technical curiosity: Comfort working with developer tools (browser DevTools, API clients like Postman, database queries), reading logs, and understanding web application architecture. Automation experience (Selenium, Cypress, or similar), API testing, or SQL query skills.

HOW WE WILL INTERVIEW YOU

We keep our interview process short and sweet, and we’re a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order of each step depending on team availability

• Before we jump on a call, we’ll send over a brief, practical exercise designed to take about 1-2 hours of your time. This isn't a "gotcha" test; it’s a way for you to demonstrate how you think about edge cases, HIPAA-sensitive workflows, and defect reporting.
• Introductory call/interview with Devin, our Senior Talent Partner. The call will be by telephone and will last about 30 minutes.
• If there is a fit for all, we will invite you to a 60-minute video call with a QA Engineer and a Product Manager. This will include a practical assessment of your testing approach and skills.

Final round: If you're in Dallas, a 45-minute final with the CTO exploring your QA engineering expertise, including test strategy and planning approaches, automation framework experience and best practices, testing complex scenarios in healthcare applications, quality metrics and coverage philosophy, and CI/CD integration experience. If you're not located in Dallas, you'll have a final "pulse check" coffee with a member of our NYC team. Offer!

BENEFITS

We go beyond the basics with our benefits package. Here’s what you can expect from us

• 401k
• Healthcare, Vision, and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options
• Personal Development budgets
• 18 days PTO plus public holidays
• 10 paid sick days
• Inclusive policies designed by our team, for our team
• Salary range 65k-80k
• Diversity at SCAN.COM
• Scan.com is committed to eliminating discrimination and encouraging diversity within our team.
• We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.
• We are opposed to all forms of unlawful treatment and discrimination.
• Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.