Role & seniority: FinCrime Quality Team Lead (QA Senior Team Lead) focusing on sanctions; lead a QA function within the sanctions domain.

Stack/tools: QA strategy, sampling methodology, test scripts, scorecards; analytics to track KPIs; audit interactions; risk management practices; stakeholder storytelling to drive change. AI/automation opportunities encouraged.

Top 3 responsibilities

Set and execute the QA strategy for sanctions; own KPIs, SLAs, forecasting, and capacity planning.
Lead and develop a mid-to-large QA team (20–40 lawyers/analysts), manage succession and skills growth.
Act as subject-matter expert in sanctions policy, QA, and risk; validate complex cases and support internal procedures and audits; translate QA data for senior stakeholders.

Must-have skills

4+ years of leadership in operations or compliance; ≥2 years leading a medium-sized team (20–40 people).
≥3 years of sanctions experience in financial services; thorough knowledge of global sanctions/regulatory frameworks.
Data-driven: ability to analyze metrics, identify trends, and drive continuous improvement.
Tech-forward: interest in automation/AI within QA processes.
Strong communication: fluent English; ability to influence senior stakeholders; problem-solving mindset.

Nice-to-haves

Experience partnering with Compliance teams on procedures; audit and case-validation experience.
Prior exposure to AI/automation pilots in QA or risk functions.
Locatio

Full Description

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer. Job Description We’re looking for a FinCrime Quality Team Lead to join our growing team. Quality Assurance Senior Lead - Sanctions Wise is a global technology company, building the best way to move and manage the world’s money. As the Quality Assurance Senior Team Lead, your role is to set the QA strategy for the sanctions domain, deliver against plans and KPIs, and build a credible, trusted team. You will use your subject matter expertise to ensure the accuracy, validity, and value of all QA outcomes. You will drive continuous improvement and partner with wider business stakeholders to deliver actionable insights that improve quality and champion a culture of risk management.

Your Responsibilities

Area Leadership & People Management: Lead by example with a customer and risk-proportionate mindset. Coach and develop a high-performing QA team, delivering initiatives to grow their skills and managing succession plans for senior leads.

Operational & Performance Management: Take accountability for the Sanction QA area’s delivery against KPIs and objectives. Identify process improvements, monitor resource allocation, and refine standard operating procedures to scale operations.

Expertise Sharing: Act as a subject matter expert in Sanctions policy, Quality Assurance and risk management. Validate complex case outcomes, lead audit interactions, and assist the Compliance team in evolving internal procedures.

Planning & Execution: Own the QA strategy, including sampling methodology, test scripts, and scorecards. Manage forecast demand and capacity plans to ensure KPIs and SLAs are consistently achieved.

Stakeholder Management: Build constructive relationships with Operational Leaders. Translate QA data into a compelling narrative to communicate complex topics in an engaging way and influence business change. Qualifications

About you

Experienced Leader: 4+ years of proven leadership experience in operations or compliance, with at least 2 years leading a medium-sized organisation (20-40 people).

Domain Experience: +3 years of Sanctions experience working in the financial services sector.

Compliance Expert: Advanced knowledge of laws and regulations applicable to Sanctions, with a deep understanding of global regulatory frameworks in financial services or payments.