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QBE Insurance Group • Manila, Metro Manila, Philippines
Role & seniority: Senior Engineer, Team management; responsible for shaping Robotics, Automation & AI initiatives and delivering automation solutions.
Stack/tools: Robotic Process Automation (RPA) tools (UiPath, PEGA, Automation Anywhere, Blue Prism), Power Automate; programming: .NET, Python, VBA, SQL; SharePoint Development; ITOM and IT project lifecycle practices.
Translate business needs into technical designs and high-fidelity prototypes; engage stakeholders for feedback.
Develop and implement automation solutions, define reusable design patterns, and ensure coding standards.
Identify automation opportunities with ROI impact, drive delivery models, and manage a team of developers to meet business goals.
Automation development and RPA expertise; business process analysis; stakeholder management.
Team management and collaboration; IT project lifecycle; performance management; risk management.
Strong communication, critical thinking, and ability to produce robust, extensible designs.
Experience in financial services (preferably insurance) and in consulting/shared services.
Prior involvement in multiple automation initiatives delivering tangible benefits.
Hands-on exposure to additional automation tools beyond listed RPA platforms.
Location & work type: Location not specified; Full-time employee.
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to assist in developing and implementing automation solutions using various tools such as robotics, RPA, and Power Automate, following an Automation Governance and Delivery model. The role involves helping in the identification and building of automation capabilities to eliminate high-touch, repetitive, and non-value added tasks through third-party automation tools. Responsibilities: Work closely with business stakeholders and other functions to understand business needs and translate them into technical designs. Help Build automation solutions using Robotic Process Automation (RPA) technologies and other relevant programming languages. Assist in the Implementation and in maintaining process engineering and agile best practices across the delivery model. Identify and advocate for appropriate ways to implement end-user requirements to achieve business goals. Define reusable design patterns that are robust, flexible, and extensible. Engage in solution discussions together with the manager and/or peers and produce high-fidelity prototypes for feedback from senior stakeholders. Identify and size automation opportunities to ensure a positive ROI. Help drive financial and customer benefits through automated technologies. Develop automated opportunities to meet business demand and coding standards. Manage a team of developers, shape the future of the Robotics, Automation & AI journey, and ensure deliverables meet business needs. Work Experience: Necessary Work Experience includes: Some relevant work experience. Preferred Work Experience includes: Experience in Pega Robotics, UiPath, or any RPA tool (UiPath, PEGA, Automation Anywhere, Blue Prism). Professional experience in programming languages such as .NET, Python, VBA, SharePoint Development, SQL, and relational databases, as well as application development. Involvement in multiple automation initiatives that delivered tangible benefits. Experience in the financial services industry, preferably in insurance. Working experience in a consulting or shared services environment. Exposure to previous automation tools. Senior Engineer should have moderate experience, including team management. Qualifications: Necessary Qualifications include: Tertiary Degree or equivalent combination of education and work experience. Preferred Qualifications include: Postgraduate degree in IT or Software Engineering. Skills: Automation Development, Business Process Analysis, Communication, Critical Thinking, Intentional collaboration, IT Operations Management (ITOM), IT Project Lifecycle, Managing performance, Negotiation, Process Development (PD), Process Improvements, Risk Management, Robotic Process Automation, Stakeholder Management, Team Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world. Learn more about QBE Careers today.