Full Description

About Keyfactor Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Software Quality Assurance Analyst

Location: United States; Remote, EST or CST

Experience: Associate-Mid Level

Job Function: Engineering

Employment Type: Full Time

Industry: Computer Network & Security About the position The Software Quality Assurance Analyst role will work closely with the business and the engineering team to deliver new features and improved functionality to our customers. You will assist with requirements gathering, acceptance criteria, test cases, test execution, test automation, and overall process improvements to increase testing efficiency and product quality. The position is based in the United States and can be performed remotely when necessary. Applicants must hold US citizenship or US permanent resident status. Responsibilities Work closely with the business and the engineering team on requirements gathering for product testing. Participates in requirements reviews; Analyzes system and business requirements to ensure they are clear, complete, and accurate. Create, execute, and automate test plans and test cases to ensure that acceptance criteria have been met. Advise and implement test strategies to focus testing efforts. Ad-hoc testing to ensure that core functionality and integrity of the system remains intact. Testing environment set up to ensure testing efforts match customer configurations. Regression and Automation test maintenance. Learn new skills and look for new technologies to improve testing. Follow testing process and look for improvements in all areas. Assist technical writer to ensure documentation is accurate and updated as needed. Be positive and professional in all work activities. Skills and Qualifications This is an entry/intermediate position, the right person for this role would have related work experience, training, or education in software product testing, analysis, and requirements gathering. BS/MS degree in a Technology related field a plus. Fundamental proficiency with industry-standard operating systems and business application suites High-level conceptual knowledge of digital certificates and their usage a plus Understanding of core networking fundamentals Willingness to learn new technologies and adapt to an ever-changing landscape. Strong interpersonal communication and writing skills. Technical troubleshooting and problem-solving skills Experience with test automation a plus Experience with AzureDevOps (TFS) a plus Working knowledge of relational database usage (i.e., SQL) is a plus. Familiarity with Public-Key Infrastructure (PKI) or cryptography is a plus. Basic knowledge of Active Directory Basic knowledge of Active Directory Certificate Services Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Generous paid parental leave globally.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.
• Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member

• Trust is paramount.
• We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
• Customers are core.
• We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
• Innovation never stops, it only accelerates.
• The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
• We deliver with agility.
• We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
• United by respect.
• Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
• Teams make “it” happen.
• Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
• Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. Keyfactor Privacy Notice