Full Description

About Truelogic At Truelogic, we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference. By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. Our Client Our client is a leading, nationally recognized financial services company specializing in the U.S. mortgage market. Serving millions of customers, the organization operates through a modern, digital-first platform focused on efficiency, transparency, and customer experience. Its mission is to make homeownership more accessible by delivering reliable, competitive, and customer-centered lending solutions.

Job Summary The Senior QA Engineer will be responsible for planning, designing, and executing automated testing strategies within the ServiceNow platform, with a strong focus on upgrade and regression testing. This role plays a critical part in ensuring platform stability, performance, and seamless functionality during major releases and continuous development cycles. The specialist will design and maintain a robust automated regression suite, collaborate closely with developers and architects, and drive continuous improvement in test automation practices across the ServiceNow ecosystem. Responsibilities Design and execute automated testing strategies focused on upgrading regression coverage. Develop, configure, and maintain advanced ServiceNow ATF scripts for core modules (ITSM, ITOM) and custom applications. Build and maintain a comprehensive Upgrade Regression Suite. Perform regression testing for new releases and platform upgrades to prevent functional defects. Establish performance baselines using ATF and identify areas for remediation. Identify, log, and track defects discovered through automation, partnering with development teams to drive rapid resolution. Continuously update and refine automated test libraries to align with new platform enhancements and customizations. Translate business processes into executable test cases in collaboration with architects and developers. Conduct knowledge transfer sessions and promote ATF best practices across engineering teams. Collaborate with QA, developers, and architects throughout the test lifecycle. Qualifications and Job Requirements 5+ years of hands-on experience as a ServiceNow ATF Engineer or Specialist. Strong knowledge of the ServiceNow platform and Automated Test Framework (ATF). Solid experience with ServiceNow ITSM modules. Proven experience with upgrade and regression testing. Strong JavaScript and ServiceNow scripting skills. Deep understanding of automated testing methodologies, UI testing, and BDD. Experience working with developers and solution architects. Working knowledge of REST and SOAP APIs for integration testing. Familiarity with Agile methodologies and defect management tools. CIS-ATF (ServiceNow Certified Implementation Specialist – Automated Test Framework) certification is highly preferred. What We Offer