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mailercloud • Kozhikode, Kerala, India
Role & seniority
Stack/tools
Manual + automation testing for web SaaS
Automation: Selenium or Playwright or Cypress (any one)
API testing: Postman (Nice-to-have)
CI/CD: GitHub Actions or Jenkins (Nice-to-have)
Databases: basic SQL
Testing: bug tracking, test management tools
Tech: Agile/Scrum
Top 3 responsibilities
Create and execute detailed manual test plans and test cases; perform functional, regression, smoke, sanity, and exploratory testing
Design, develop, and maintain automated test scripts; integrate test suites with CI/CD; analyze results and improve coverage
Collaborate with developers, product managers, and support; perform root-cause analysis for production issues; drive QA process improvements
Must-have skills
2–3 years in software testing (manual + automation)
Strong testing fundamentals and SDLC/STLC understanding
Hands-on with Selenium / Playwright / Cypress (any one)
Experience writing test cases, scenarios, and reports; bug tracking and test management
Basic SQL; testing web-based SaaS applications; knowledge of Agile/Scrum
Nice-to-haves
API testing (Postman, REST Assured)
Performance testing basics (JMeter)
CI/CD tools (GitHub Actions, Jenkins)
Git/version control
Experience in email systems, deliverability, or marketing platforms
Location & work type
Onsite in Kozhikode, Government Cyberpark office, India
Full-time, fast-paced environment; learning-focused QA practices
Job Summary
We are looking for a detail-oriented and proactive QA Engineer with experience in both manual and automation testing to ensure the quality, reliability, and performance of the Mailercloud platform. The ideal candidate should have strong testing fundamentals, hands-on automation experience, and the ability to work closely with product and development teams in an agile SaaS environment.
About Mailercloud
Mailercloud is a UK-based email marketing platform provider, rapidly growing in the SaaS industry. We help businesses around the world deliver effective email marketing campaigns through our innovative platform. With over 21,000 clients, our mission is to provide exceptional deliverability, user experience, and support. We are now looking to expand our team in Kozhikode, at our Government Cyberpark office, to further scale our operations and provide top-tier support to our clients.
Key Responsibilities / Duties
Manual Testing
Analyze requirements, user stories, and acceptance criteria to create detailed test plans and test cases Perform functional, regression, smoke, sanity, and exploratory testing Identify, document, and track defects using bug tracking tools Validate UI/UX, email workflows, APIs, and integrations Perform cross-browser and cross-device testing
Automation Testing
Design, develop, and maintain automated test scripts for web applications Identify suitable test cases for automation Integrate automation suites with CI/CD pipelines Analyze automation results and report failures Improve automation coverage and framework stability over time
Collaboration & Quality Ownership
Work closely with developers, product managers, and support teams Perform root cause analysis for production issues Contribute to continuous improvement of QA processes and standards Ensure timely and high-quality releases
Required Skills & Qualifications
Must Have
2â3 years of experience in software testing (Manual + Automation) Strong knowledge of software testing fundamentals and SDLC/STLC
Selenium / Playwright / Cypress (any one)
Experience in writing test cases, test scenarios, and test reports Experience with bug tracking and test management tools Basic understanding of SQL and databases Experience testing web-based SaaS applications Knowledge of Agile/Scrum methodologies
Good to Have
API testing experience (Postman, REST Assured, etc.) Performance testing basics (JMeter or similar) Experience with CI/CD tools (GitHub Actions, Jenkins, etc.) Knowledge of Git/version control Experience in email systems, deliverability, or marketing platforms
Soft Skills
Strong attention to detail and analytical thinking Good communication and documentation skills Ownership mindset and proactive approach to quality Ability to work independently and in a fast-paced environment
Compensation & Benefits
What We Offer
Opportunity to work on a growing SaaS product Collaborative and learning-focused work culture Exposure to modern QA and automation practices Career growth and skill development opportunities