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Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title: Salesforce Senior QA – B2B Commerce Cloud Experience: 4 – 8 Years Employment Type: Full Time Qualification: B.E./ B.Tech / MCA (Full Time) Summary: We are seeking a detail-oriented and experienced Salesforce B2B Commerce Cloud QA to join our team. The ideal candidate will be responsible for ensuring the quality, performance, and reliability of our Salesforce B2B Commerce Cloud implementations, including storefront functionality, integrations, and custom developments. This role requires close collaboration with developers, business analysts, product owners, and integration teams to validate business requirements and deliver a seamless B2B digital commerce experience. Key Responsibilities: Test Planning and Design: Collaborate with business analysts, developers, and product owners to understand B2B Commerce Cloud requirements. Create comprehensive test plans, test scenarios, and detailed test cases for: Storefront functionality Buyer experience and account-based commerce Pricing, promotions, and product catalog Checkout and order management flows Design and develop test scripts for: Functional testing System testing Integration testing Regression testing User Acceptance Testing (UAT) Test Execution: Execute test cases for Salesforce B2B Commerce Cloud storefront and backend processes. Validate: Product search and catalog configuration Cart and checkout processes Contract pricing and bulk ordering Tax and shipping calculations Account-based access controls Perform API and integration testing (ERP, payment gateways, tax engines, OMS, etc.). Conduct mobile and responsive UI testing across iOS and Android devices. Identify, document, and track defects using tools such as JIRA/ADO. Perform regression testing to ensure existing commerce functionality remains unaffected by enhancements. Integration & Technical Validation: Validate integrations between B2B Commerce and: Sales Cloud Service Cloud ERP systems Payment gateways Third-party logistics providers Perform data validation and end-to-end order lifecycle testing. Support automation testing initiatives (if applicable) using tools such as Selenium, Provar, Copado Robotic Testing, etc. Collaboration and Communication: Work closely with cross-functional Agile teams. Participate in daily stand-ups, sprint planning, grooming sessions, and retrospectives. Provide regular test status reports and quality metrics to stakeholders. Support UAT cycles and production validation activities. Continuous Improvement: Stay updated with Salesforce B2B Commerce Cloud releases and feature enhancements. Recommend improvements to QA processes, automation coverage, and test strategies. Contribute to best practices in Commerce Cloud quality assurance. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Experience: 4+ years of experience in Salesforce testing. Hands-on experience in Salesforce B2B Commerce Cloud testing. Strong understanding of: Product catalog management Pricing and promotions Buyer groups and account-based commerce Order management lifecycle Experience in API and integration testing. Proven experience in mobile and responsive UI testing (iOS & Android). Familiarity with Agile methodologies. Experience with tools such as JIRA, Confluence, ADO, etc. Skills: Strong analytical and problem-solving skills. Excellent attention to detail. Understanding of eCommerce workflows and B2B buying journeys. Ability to work independently and collaboratively. Strong written and verbal communication skills. Certifications (Preferred): Salesforce Administrator Certification Salesforce B2B Commerce Accredited Professional (preferred) Salesforce App Builder Certification Travel Requirements Job Posting End Date Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.