Opens, dates, sorts, or distributes mail (for example, incoming/outgoing mail, reports, documents, printouts). Prepares and proofread correspondence, forms, or other documents (for example, letters, memos, travel or purchase vouchers, job announcements using a personal computer).

Answers telephones, refers callers to appropriate staff, takes messages, and answers basic questions Communicate on an intermediate level with others (internally or externally) to provide, exchange, or verify information.

Provides intermediate level technical assistance to others (for example, direct service employees, clerical staff, and lower-level managers) on policies, procedures, rules, regulations, standards, or requirements.

Maintains records, files, or logs (for example, administrative, personnel, correspondence, forms, documents, purchasing, case files, tracking logs, including filing, retrieving, or purging.

Prepares moderately complex ongoing or special narrative or statistical reports.

Maintains a harmonious working relationship with DSSLC staff, individuals, donors and volunteers.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs)

Knowledge of computers, word processing, spreadsheets, and databases. Strong calendaring, organizational and document management skills. Proficient in Microsoft Office Suite: Outlook, Word, Excel.

Skill in having excellent communication skills, including writing, speaking, editing and proofreading with great attention to detail.

Ability to work as a team and independently to schedule and manage time including establishing and maintaining effective professional working relationships, internally and externally.

Ability to organize both routine and complex tasks, set priorities, and seek additional guidance from supervisor when needed including following through to task completion.

Ability to accept and work with system changes and exercise reasonable judgment.

Ability to maintain confidentiality. Ability to manage competing priorities and to work under pressure with frequent interruptions. Ability to meet reporting deadlines.

Registrations, Licensure Requirements or Certifications

None

Initial Screening Criteria

High School Degree or GED.

One year’s experience in comparable duties to an Administrative Assistant.

Experience in Microsoft Office Suite: Outlook, Word, Excel. Auditing experience of data, reports, active treatment Preferred.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans

• Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

• In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

• This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.