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Georgia Lottery Corporation • Atlanta, Georgia, United States
Salary: $63,000 - $68,000 / year
Role & seniority: Quality Assurance Tester (mid-level) within Games Administration; focus on QA acceptance testing and SME support.
Stack/tools: Web and mobile app testing; test case management (Zephyr, HP Quality Center); issue tracking (Jira); manual testing; defect tracking; documentation; testing across browser/OS and mobile devices; familiarity with Waterfall/Agile.
Prepare and execute QA/acceptance testing for gaming software releases and external/vendor apps; create test cases, procedures, and maintain test data.
Conduct functional, regression, anomaly, browser/OS, and mobile testing; verify software aligns with specifications.
Maintain defect databases, test docs, and act as SME for multiple applications; provide Level 2 user support and assist with information/enhancement requests.
Associate degree (Bachelor’s preferred) in CS/IS or related field; or equivalent experience.
3+ years in software QA/testing or related fields; 2+ years web/mobile app testing.
Experience with test case design from requirements/use cases; strong written/spoken communication; ability to document results and support issues.
Familiarity with test/issue tracking tools; ability to work in both Waterfall and Agile environments; basic accounting principles understanding.
401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Parental leave Training & development Vision insurance Wellness resources
Georgia Lottery is a recognized leader and innovator in the lottery industry and we significantly change the lives of our customers through prize payouts. We also provide educational opportunities for Hope Scholarship recipients, Pre-Kindergarten programs and technical upgrades for classrooms.
Purpose of Job
The main purpose of this job is to prepare for and perform quality assurance acceptance testing activities on all major gaming software releases. This job also prepares for and performs testing on other external vendor software applications and internal software applications. This job is also responsible for providing support by acting as a Subject Matter Expert for various applications and performing other duties as required for the Games Administration department.
Essential Duties And Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Assists in the preparation of gaming system vendor software acceptance testing and other external vendor software acceptance testing by reviewing vendor software specifications, writing test cases, developing test scenarios, developing test procedures, and maintaining internal testing databases.
Executes manual testing procedures using software tools.
Maintain software defect tracking database and coordinate software install timelines.
Prepares and maintains test documentation as directed.
Performs Functional testing on all software releases to verify system works according to the Functional Specifications.
Performs Regression testing on all software releases to verify new functionality does not adversely affect current functionality.
Performs Anomaly testing on all software releases.
Performs browser compatibility and operating system testing on various web-based user interfaces.
Performs Mobile Application testing on various mobile devices.
Performs complete testing on all internally developed software applications as directed.
Provide level 2 help desk support for various applications such as the Sales Force Automation software application by answering questions, researching issues, identifying problems, and providing solutions.
Performs various operational verification checks of designated systems.
Develop and maintain “Subject Matter Expert” knowledgebase for various software applications by working closely with various business units to become more familiar with how the software application is applied. Must be able to quickly respond to questions, support issues and requests for information/enhancement requests related to these applications.
Prepares, maintains and updates databases, spreadsheets, files and logs following prescribed methods and procedures.
Training And Experience Required To Perform Essential Job Functions
Associate degree required, Bachelor's degree preferred, in Computer Science, Information Systems, or related field. Equivalent work experience can substitute for degree. A minimum of three (3) years’ experience in software quality assurance testing, computer programming, systems analysis, business analysis or data analysis is required. A minimum of two (2) years’ experience of web and mobile app testing. Experience working in either a Waterfall or Agile system development lifecycle. A minimum of two (2) years’ experience of reviewing Use Cases / Requirements to develop testcases. Must possess strong verbal and written communication skills. Must be able to understand technical concepts as they relate to software applications. Must possess the analytical capability to create and execute acceptance tests while maintaining proper documentation for tracking results. Must be able to understand, review and implement basic Accounting Principles.
Experience working with test case management tools like Zephyr, HP Quality Center, etc. Experience working with issue tracking tools like Jira.
Maintains the following attributes: passion for quality assurance of end-user applications; ability to work at both detailed and abstract levels; ability to solve problems creatively; comfortable working in a distributed team; highly productive; motivated to make customers happy; willingness and ability to adapt to new technologies; willingness to accept and embrace change.
Benefits
Family friendly atmosphere Fun environment Competitive pay Excellent benefits package 401k with company contribution Business casual workplace