Full Description

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Senior Quality Assurance (QA) Auditor is a subject-matter expert in audit risk assessment and control identification for operational functions and processes at Alaska Air Group (AAG) including but not limited to Flight Operations, Maintenance & Engineering, Inflight, and Airports. As an individual contributor, this role exercises considerable judgement to provide an independent and objective assessment of internal controls governing operational, regulatory compliance, and safety processes related to flights or to airports for AAG and its subsidiaries. Key Duties Demonstrate project management and operational analysis by significantly contributing to audit engagement teams on risk-based reviews of complex operational, regulatory compliance, station operations, and safety processes in all operating divisions, requiring independent judgement and initiative. Act as a subject matter expert in QA/audit functions and processes and a reference/resource for Audit team members. Manage execution of all audit engagements in accordance with the AAG QA Manual and leverages risk-based auditing principles. Collaborate with senior management to develop solutions to complex regulatory compliance, safety, and operational risks and applying professional expertise to influence operational leaders responsible for designing and executing actionable plans to resolve audit findings. Promote risk management awareness and operational safety assurance throughout the organization by facilitating the development of tools and techniques that strengthen risk management and internal controls. Manage projects to support the performance of special reviews including, but not limited to, system implementations, internal investigations, and surveillance activities, as well as safety/regulatory and/or regulatory compliance investigations. Support external reviews of company operating divisions by supporting both business and aviation-specific projects such as: Department of Defense (DOD) surveys, and the International Air Transport Association (IATA) Operational Safety Audit (IOSA). Job-Specific Experience, Education & Skills Required 4 years of experience in public accounting, internal audit, safety, operations, or related area. Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree. Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). Travel approximately 10-50% of the time primarily in North America. Other locations may be required as well. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred Strong interpersonal skills, with the ability to drive outcomes in the best interest of the company. Demonstrated expertise in assessing complex operational processes and coaching leaders to address problems in creative ways. Professional curiosity, personal accountability for results, strong credibility with peers, subordinates, and leaders. Proven track record of working in a fast-paced, dynamic environment on complex projects. Process driven and a strong safety advocate; experience contributing to cohesive, results-oriented teams, and to deliver high-quality results within time budgets and in accordance with QA audit methodology and standards. Risk-based auditing, project management, quality assurance, or operations analysis experience. Advanced Operational qualifications, including technical specialty/certification or experience supporting complex process changes. Advanced audit qualification (e.g., Certified Internal Auditor (CIA), Certified Public Accountant (CPA)) or similar, or actively pursuing such certification. Strong understanding of risk-based auditing techniques. Pilot ratings with a solid understanding of flight procedures and regulatory requirements, Airframe and Powerplant (A&P) certification, Dispatch license or Flight Attendant training a plus, or airport experience (customer service, baggage, ramp, cargo, etc.) a plus. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate Salary Range $97,200 -- $145,800 / year Bonus Salary Details Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.