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TheIncLab • Nashville, Tennessee, United States
Role & seniority: QA Analyst II (mid-level) in TheIncLab’s QA team
Stack/tools: Jira (defect tracking/workflows); test management tools (e.g., TestRail, Zephyr, QMetry, TestMo); automation frameworks (Selenium, Cypress, Playwright); API testing; basic SQL; CI/CD familiarity
Independently design, execute, and maintain test cases for assigned features/components; perform functional, regression, exploratory, and basic performance testing
Log, triage, and track defects; verify fixes across regression cycles; communicate quality risks and testing status
Maintain test documentation and environments; collaborate with developers and product managers; support Agile ceremonies and testing events
2–4 years in software quality assurance; ability to independently design/execute test cases
Understanding of frontend and backend testing concepts; strong attention to detail and communication
Proficiency with Jira; ability to work in Agile/Scrum environments
Active Secret (or higher) Security Clearance; experience with test management tools
Experience with automation frameworks (Selenium, Cypress, Playwright); API testing, SQL basics; exposure to CI/CD
The Mission Starts Here TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success. We are where innovation meets purpose; and where your career can meet purpose as well. Your Mission, Should You Choose to Accept As a member of our QA Team, the QA Analyst II will be a fully capable quality assurance professional who independently plans and executes testing for assigned features or components. This role contributes to test case design, test execution, and defect management while collaborating closely with developers, product managers, and delivery teams to ensure quality throughout the delivery lifecycle. The ideal candidate is expected to operate with minimal supervision, apply sound testing judgment, and continue developing deeper technical and automation skills. What will you do? Test Planning & Execution Independently design, execute, and maintain test cases for assigned features or components. Perform functional, regression, exploratory, and basic performance testing. Analyze requirements and acceptance criteria to identify test coverage gaps and edge cases. Validate fixes and confirm readiness for feature or release progression. Defect Management & Quality Feedback Log defects with clear reproduction steps, evidence, and impact assessment. Collaborate with developers to triage, clarify, and resolve defects efficiently. Track defects through resolution and verify fixes during regression cycles. Communicate quality risks, testing status, and findings to the delivery team. Test Documentation & Environments Maintain and update test documentation, including test cases and regression suites. Support test environment setup, configuration, and test data preparation. Ensure test artifacts remain accurate and aligned with evolving functionality. Collaboration & Agile Participation Participate actively in Agile ceremonies, including stand-ups, planning, and retrospectives. Work closely with developers and product managers to improve testability and quality outcomes. Support internal or customer-facing test events as needed. Continuous Improvement & Skill Growth Follow established QA processes and standards consistently. Contribute suggestions for improving test efficiency, coverage, or tooling. Begin contributing to automated or semi-automated testing under guidance. Capabilities that will enable your success Bachelor’s degree or equivalent practical experience. 2–4 years of experience in software quality assurance. Proficiency using Jira for defect tracking and test workflows. Ability to independently design and execute test cases. Understanding of frontend and backend testing concepts. Strong attention to detail, analytical thinking, and communication skills. Preferred Qualifications Active Secret Security Clearance. Experience with test management tools (e.g., TestRail, Zephyr, QMetry, TestMo). Exposure to test automation frameworks (e.g., Selenium, Cypress, Playwright). Familiarity with API testing, basic SQL queries, or CI/CD pipelines. Experience working in Agile or Scrum-based teams. Clearance Requirements Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred.