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Nelnet • Lincoln, Nebraska, United States
Salary: $110,000 - $120,000 / year
Role & seniority: Lead Software QA Tester (IT QA Technical Lead); senior-level, with day-to-day leadership and cross-team coaching.
Stack/tools: test frameworks and testing tools (2–3 years experience with the team’s stack), test automation planning, strong database knowledge (table design, complex queries).
Establish and advance a multi-year testing/automation plan and promote a consistent testing culture.
Evaluate and improve testing processes and automation in collaboration with Technical Leads, Architects, and Managers.
Mentor and coach multiple development teams; track metrics to demonstrate process improvements and outcomes; provide leadership to quality initiatives.
2–3 years’ experience with relevant test frameworks and tools.
Strong database skills (design, complex queries, best practices).
Ability to work under pressure, manage multiple priorities, and communicate complex issues clearly to clients, colleagues, and management.
Leadership/mentoring experience or experience driving significant change within a team.
Strong critical thinking, problem-solving, and cross-functional collaboration abilities.
Experience leading testing automation initiatives; proven ability to mentor others across teams.
Prior experience coordinating with architects, managers, and multiple development teams on QA strategy.
Location & work type: Not specified in the provided text.
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Lead Software QA Tester develops and implements a strategic plan for a company-wide testing framework which establishes a testing culture promoting consistency and best practices. This position also involves collaboration and coordination with multiple development teams, as well as maintaining an active role within a development team using best practices. Who we are: We’re FACTS Financial Aid Management, and just like our parent company, Nelnet, we are dedicated to diversification and growth. We are people driven. As opportunities arise to diversify and apply our customer service and software expertise, we look to develop our associates to grow right alongside the company. Things move fast here, so we’re agile and innovative in how we work, consistently looking at how we can improve. We’re only as good as our people – that’s where you come in. What you’ll do: As a Lead Software QA Tester at FACTS, you are instrumental in helping to establish a testing culture promoting consistency and best practices. You’ll serve as a quality expert and provide direct day-to-day guidance and leadership to our talented and motivated development teams. This includes collaboration and coordination with multiple development teams. In addition to having a strong quality aptitude, leadership and communication skills are important in your role. As an IT QA Technical Lead, a typical day might include: Creating and advancing multi-year plans to direct the advancement of testing procedures and testing automation Evaluating, with the assistance of Technical Leads, the state of testing processes and testing automation used by each team Identifying and ensuring metrics are used to track both improvements and established processes Coaching and mentoring team members across multiple teams within the company Working with Technical Leads, Architects and Managers within the company to plan and advance testing automation and processes to provide updates to leadership **Pay Range for this role - $110,000 - $120,000 You Have: 2-3 years experience with test framework and testing tools used by the team The ability to work under pressure and handle multiple priorities Strong database knowledge (table design, complex query creation, best practices) Strong desire to learn, push the envelope, and share knowledge with others Experience mentoring others and/or leading a significant change within a team Strong critical thinking and problem-solving skills Ability to communicate with clients, colleagues, and management to explain complex issues clearly and concisely. We Have: Opportunities to work with current and cutting-edge technologies. An open, dynamic, fast-paced work environment -- are you looking for a work environment with a startup vibe but the safety of an enterprise? This is the place for you! A culture of innovation -- you’ll be surrounded by people who think outside the box and are constantly looking for ways to improve, just like you do. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK. Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or . Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible. EEO Info | EEO Letter | EPPA Info | FMLA Info