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Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description Job Description Visa’s People Technology team is seeking a Senior Software Engineer – Automation with strong expertise in Microsoft Power Platform, Digital Process Automation, and Generative AI, combined with hands‑on experience in IT Operations, Application Support, and Governance, Risk & Compliance (GRC). This role focuses on designing and scaling intelligent automations while also ensuring operational stability, security, compliance, and resilience of People Technology applications. You will work closely with business stakeholders, architects, infrastructure, security, and platform teams to deliver secure, scalable, and reliable solutions across the enterprise. Key Responsibilities Automation & Engineering Design, develop, and deploy end‑to‑end automation solutions using Microsoft Power Platform (Power Automate, Power Apps, Dataverse, Power Virtual Agents / Copilot Studio) and Generative AI Build intelligent process orchestrations integrating low‑code workflows, RPA, APIs, and AI‑driven components Apply Power Platform architectural best practices, including governance, security, scalability, and environment strategy Develop and deploy RPA components, including bots, connectors, logging, monitoring, and code repositories Support solution rollout, hyper‑care, and operational stability of deployed automations Create and maintain technical and functional documentation, including solution designs, UML diagrams, and process maps Ensure automation quality through testing, validation, and QA processes Partner with business stakeholders to capture requirements and translate them into technical designs and implementation plans Promote reusability, modular design, and performance optimization Integrate systems using SFTP, HTTP, SMTP, REST/SOAP, and enterprise APIs Measure and report automation KPIs and ROI, driving continuous improvement Stay current with emerging trends in Power Platform, RPA, and Generative AI IT Operations & Application Support Provide Level 2 / Level 3 application support for assigned People Technology systems Develop and maintain IT Configuration Management practices and methodologies Administer configuration and asset management tools, ensuring CMDB accuracy, completeness, and integrity Manage server patching for operating systems and middleware in coordination with Infrastructure teams Plan, schedule, and execute vulnerability remediation activities using tools such as Qualys Monitor, identify, and report unauthorized or non‑compliant changes to configuration items Collaborate closely with Infrastructure, Platform, and Security teams to support evolving technical requirements Participate in incident, problem, and change management, including root cause analysis and corrective actions Governance, Risk & Compliance (GRC) Participate in internal and external audits and remediate audit findings for assigned applications Ensure compliance with Identity & Access Management (IAM) and Data Privacy policies using approved enterprise tools Conduct application risk assessments and maintain security and privacy documentation