Full Description

Our client is a global IT services and consulting firm that builds end-to-end digital solutions using technologies like software development, AI, blockchain, cloud, and ERP to help businesses innovate, scale and transform digitally.

Job Description

• As a QA Lead, you will play a pivotal role leading our quality assurance team, responsible for ensuring the reliability, functionality, and performance of the software products. You will play a key role in defining test strategies, building and leading our quality assurance team. You will work closely with developers, technical leads, architects, project managers, and other cross-functional teams to design, implement, and execute automated and manual test scripts. The ideal candidate will have a strong foundation in automated test scripts, and a keen eye for detail, whose efforts will contribute to delivering high-quality software solutions that meet or exceed customer expectations.

Responsibilities

Test Planning and Strategy

• Guide and lead QA testers, providing testing directions, support and reviewing automated test scripts.
• Oversee testing activities, ensuring adherence to defined processes, metrics and quality standards, and foster continuous improvement within the team.
• Collaborate with stakeholders to understand project requirements and create test plans.
• Define test strategies and scope, including test objectives, test environments, test cases, and test data.

SLA Management & Reporting

• Configure and maintain JIRA dashboards and reports to monitor SLA compliance and drive timely resolution.
• Define defect severity categories (Critical/High/Medium/Low) with associated response and resolution SLAs.
• Configure and maintain JIRA dashboards and reports to monitor SLA compliance and drive timely resolution.

Test Automation

• Develop, maintain, and enhance automated test scripts using Selenium framework.
• Implement test scripts for various types of testing for web applications (e.g., functional, regression, performance, smoke).
• Automate the deployment of test environments as needed.

Test Execution

• Execute automated and manual test scripts, analyze test results, and categorize and report defects.
• Monitor and manage test environments and configurations.
• Execute API testing using various tools (Postman, Rest assured, etc.)

Test Data Management

• Create and maintain test data sets required for automated and manual testing.
• Ensure data consistency and data isolation in test environments.