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Safran Engineering Services UK Limited • Cwmbrân, Wales, United Kingdom
Role & seniority: Quality Role (mid-to-senior) within Safran Seats UK; acts as Quality interface for programs and customer liaison.
Stack/tools: PROMPT Program Management process; APQP/PPAP; D/PFMEA & Control Plans; Risk Analysis; EN 9145; AS9100 awareness; EASA Part 21J/G; 8D/Six-Sigma problem solving; QMS/program quality plans; cross-functional program management.
Guarantee compliance of products/services by implementing customer and Safran requirements within the program; build and maintain trust with customers on quality.
Translate customer concerns into requirements, negotiate and implement them operationally; integrate stakeholder quality needs into the program.
Develop and maintain quality deliverables, implement quality actions, drive risk management, and support attainment of program QCD targets.
Must-have skills: HNC/HND or equivalent in Engineering/Manufacturing; extensive APQP/PPAP, D/PFMEA, and control plans experience; risk analysis and quality planning; proficiency with program management gates; knowledge of EASA Part 21J/G and AS9100 awareness; proven problem-solving (8D, Six-Sigma); experience across multi-disciplinary, in-development programs; flight safety risk management experience.
Nice-to-haves: HSE risk management knowledge; familiarity with PROMPT reference system; experience supporting in-development programmes (UK/International).
Location & work type: United Kingdom; sites in Cwmbran/Newport, Wa
n the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England
The purpose of this role is to guarantee the compliance of products and services delivered to customers by implementing customer and Safran requirements within the program. Act as a quality interface and represent the Quality department by building and maintaining relationships of trust with customers.
Listen to customers' concerns about quality and translate them into requirements, negotiate as effectively as possible with the customer and implement them operationally within the program. Understand the implicit and explicit quality requirements of other stakeholders, negotiate them as effectively as possible and integrate them operationally within the program.
Communicates with and presents information to all levels and cross functions in SGB. Contributes towards customer liaison for in-development programme and new programme introduction quality topics As required to support in-development programmes (UK / International) Implement quality actions to ensure that customer and Safran requirements are properly integrated into the program Analyse customer requirements, establish and maintain quality deliverables by cascading them internally and to the supply chain through the program quality plan. Ensure due application of the PROMPT reference system and the “Program Management” process by applying best practices. Report to customers on compliance with their quality requirements.