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User Experience Researchers Pte Ltd (Singapore) • Singapore
Role & seniority: Lead Software Tester overseeing testing strategy and execution; leads a multi-disciplinary squad of testers and automation engineers for financial services/regulatory apps.
Stack/tools: JavaScript/TypeScript or Python; SQL (MySQL/PostgreSQL); Selenium/Cypress/Playwright; API testing (Postman/REST Assured); CI/CD; Git; Jenkins; AWS; Kubernetes; test data management and observability tooling.
Define and evolve testing strategy (shift-left, risk-based, BDD/TDD, contract testing); establish standards, governance, and QA OKRs.
Own end-to-end automation strategy (UI, API, contract, component, regression) integrated into CI/CD; ensure scalable, maintainable frameworks.
Lead and mentor a cross-functional squad; drive dashboards, release readiness, stakeholder communications, and shared services for regression, performance, and security testing.
9+ years in QA/testing; 3+ years leading centralized or cross-product testing teams.
Proficient in JavaScript/TypeScript or Python; strong SQL (MySQL/PostgreSQL); hands-on with Selenium/Cypress/Playwright and API testing; CI/CD experience.
Strong Agile/Scrum, DevOps, shift-left practices (BDD/TDD, contract testing); knowledge of performance and security testing concepts/tools.
Familiar with Git, Jenkins; cloud experience (prefer AWS) and Kubernetes; solid testing principles and problem-solving.
About The Software Tester Role
As a Lead Software Tester, you will oversee the testing strategy and execution for critical applications used within the financial services industry and regulatory supervision functions. You will lead a team of testers and automation engineers, ensuring high-quality deliverables through robust test planning, automation, and continuous improvement. This role requires strong leadership, technical expertise, and close collaboration across agile squads to support high-impact financial systems.
Key Responsibilities
Strategy & Governance Define and evolve the testing strategy (shift‑left, risk‑based testing, BDD/TDD, contract testing) across squads and products Establish common standards and templates (test strategy, plan, RTM, exit criteria) aligned to recognised practices (e.g., ISTQB foundations, ISO/IEC 29119 test documentation, OWASP Testing Guide) Create and run quality governance (readiness/exit gates, defect SLAs, change failure rate tracking) and own QA OKRs for the division Maintain a test architecture roadmap (frameworks, environments, data, observability) and drive tool consolidation Test Engineering & Automation
Own end‑to‑end automation strategy: UI, API, contract, component, and smoke/regression suites integrated into CI/CD Ensure maintainable frameworks, coding standards, and code reviews; champion modular page/object models, data builders, and parallelization Ability to define and achieve comprehensive test coverage across functional, non-functional, and automation layers to ensure quality and risk mitigation Plan and execute performance, scalability, resilience, and security testing; collaborate with engineering on tuning and hardening Define SLO-aligned test goals (latency, throughput, error rate) and bake checks into pipelines. Stakeholder Management & Communication Partner with Product, Architecture, Cybersecurity, and Compliance to balance risk, speed, and regulatory requirements Provide clear dashboards and release readiness reports; communicate trade-offs and recommendations to leadership Lead and mentor a multi-disciplinary squad (automation, functional, performance, security) serving multiple applications; manage capacity, prioritisation, and cross-team engagement Stand up shared services for regression, performance & security testing, test data management, and environment orchestration Coach squads on story quality (acceptance criteria, testability, Definition of Ready/Done) and facilitate test planning in sprint cadences Continuous Improvement Lead retrospectives and incident reviews (escaped defects, production issues) to improve prevention Drive skills development (automation, performance, security) and keep the team current with tooling and methods
Requirements
9+ years in QA/testing, 3+ years leading centralised or cross product testing teams Strong proficiency in programming languages such as JavaScript/TypeScript or Python Strong SQL skills with hands-on experience in MySQL and PostgreSQL for test data preparation, backend verification, and database-level testing Hands-on expertise with Selenium/Cypress/Playwright and API testing (Postman/REST Assured), plus CI/CD integration Strong grasp of Agile/Scrum, DevOps, and shift-left practices (BDD/TDD, contract testing) Solid knowledge of performance and security testing concepts and tools (JMeter/k6, OWASP ZAP) Familiarity with version control systems (e.g., Git) and continuous integration tools (e.g., Jenkins) Experience with cloud platforms (preferably AWS) and container orchestration (Kubernetes) for test environment management Solid understanding of software testing principles, methodologies, and best practices Excellent problem-solving skills and attention to detail Effective communication skills with the ability to collaborate and coordinate with cross-functional teams Self-motivated with a passion for continuous learning and improvement
Preferred Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field