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Frimley Health NHS Foundation Trust • Slough, England, United Kingdom
Role & seniority: Full-time, permanent role supporting the Data Quality Assurance Department (data quality support/officer level).
Stack/tools: NHS systems and data tools (EPIC programme; Patient Administration Systems); IT programmes; data spreadsheets; knowledge of CRS, NACS and NHS Data Dictionary; information governance (FOI, Data Protection Act).
Use scheduled reports to identify and resolve data errors
Support the EPIC programme and manage data quality improvement
Resolve duplicate/confused patient records; assist with audits and NHS no-tracing processes
Health Record & Information Management (IHRIM) or equivalent; NVQ 4 or equivalent; ECDL or equivalent
Experience with Patient Administration Systems; NHS structure knowledge; ability to mentor/train staff
Proven data quality correction experience; ability to analyze data; understanding of information governance laws
Knowledge of NHS PAS systems across data sets; familiarity with CRS, NACS, NHS Data Dictionary
NHS background and/or SCRa familiarity
Location & work type: Frimley Health NHS Foundation Trust, Frimley, UK. Full-time, permanent with flexible/flexible working patterns available.
Job Overview
In support of the Trust’s Data Quality Initiative to improve the quality of data entered onto current and future administration systems the Information Directive is seeking to recruit a full time permanent member of staff to support the work within the Data Quality Assurance Department.
The post will be a supportive role to assist the Data Quality Assurance Department to help operational areas across the Trust in the improvement of all aspects of Data Quality, completeness and assurance.
The candidate will be required to work with operational staff in both an advisory and practical role. Have the ability to analyse data quality validation reports to maintain continued improvement in data quality for all operational activity across the Trust.
Ideally have a NHS background, good IT skills and some knowledge of the Summary Care Record Application (SCRa) would be advantageous, but where appropriate, IT system training within the Trust can be arranged.
The candidate will need to demonstrate excellent communication and customer skills. When required represent the department at local meetings to discuss data quality matters. An ability to analyse, gather and dissect data. Highly desirable is an aptitude to organise, prioritise own work as well as the ability to work effectively within a specialist team.
Main duties of the job
Use appropriate daily/weekly/monthly scheduled reports to resolve data errors Support the EPIC programme Resolve duplicated and confused patient records Contact colleagues across sites to resolve errors Assist with annual audit for Inpatient/Outpatient/Waiting List Assist the running of weekly nhs no tracing process Monthly data Challenges Support staff to resolve duplicated records within Cancer / Acute Services Keep accurate data spreadsheets Ability to use IT programmes related to the role
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Frimley Health Trust benefits
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Detailed Job Description And Main Responsibilities
Please read the Job Description and Person Specification in full before applying for this post. If you have any queries please contact us.
Person specification
Qualifications
Essential criteria
Health Record & Information Management (IHRIM) or equivalent knowledge and experience NVQ level 4 or equivalent knowledge and experience ECDL level or equivalent General good standard of education equivalent to 5 GCSES including English & Maths
Experience
Essential criteria
In depth knowledge of Patient Administration Systems or equivalent Proven experience of NHS structure and interdependencies Mentoring and training of colleagues and staff Experience of following processes and checking validity of the process and resultant data items Proven knowledge of Information Governance Laws ie FOI, Data Protection Act etc.
Desirable criteria
Knowledge of NHS PAS systems across a range of data sets Knowledge of CRS, NACS and NHS Data dictionary
Experience
Essential criteria
Proven record working on data quality corrections
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now