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Youth Enrichment Services • Hyattsville, Maryland, United States
Role & seniority: Quality Assurance Review Specialist, individual contributor (no supervisory responsibilities)
Stack/tools: Microsoft Office Suite; development of QA reports, notes, and training materials
Coordinate logistical support for site visits and related travel
Review past/relevant reports for quality and timeliness; monitor QA of reports and training materials
Create quality reports/documents and manage QA meeting schedules/logistics
Experience on Quality Assurance projects; development of QA materials
Excellent oral, written, and interpersonal communication
Highly detail-oriented, organized, and able to manage multiple priorities
Strong research, analytical, leadership, and problem-solving abilities
Strong time management and customer solution skills
Ability to work independently or collaboratively in a fast-paced environment
Proficient with Microsoft Office Suite
Nice-to-haves: Not explicitly stated in description
Location & work type: Location and work type not specified
Description
Bizzell, one of the fastest-growing companies in America, is seeking a Quality Assurance Review Specialist for our Federal Government client.
Supervisory Responsibilities: None
Duties/Responsibilities
Responsible for coordinating and provision of logistical support for site visits and site visit support. Review past and relevant reports and documents for quality and timeliness of submission. Create quality reports and documents in a timely manner. Manage meeting schedules and logistics for travel. Quality Assurance monitoring and review of reports and training presentation material. Responsible for administrative assistance, support, and transfer of communication activities. Schedule and attend Quality Assurance Meetings. Additional Responsibilities as Determined by Managing Director.
Requirements
Experience working on Quality Assurance Projects. Experience developing reports, notes, and Quality Assurance materials. Excellent oral, written, and interpersonal communication skills. Highly detail-oriented and organized. Ability to work independently/collaboratively and on multiple priorities in a fast-paced, collaborative environment. Strong research, analytical, and leadership skills. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong customer solution skills. Ability to prioritize tasks. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software.