We serve candidates globally, so we only activate Google Tag Manager and other analytics after you opt in. This keeps us aligned with GDPR/UK DPA, ePrivacy, LGPD, and similar rules. Essential features still run without analytics cookies.
🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
In-Business Quality Assurance – Credit Processes, Vice President at Citi - QATestingJobs.com
In-Business Quality Assurance – Credit Processes, Vice President
Citi • Budapest, Central Hungary, Hungary
hybridfull-time
Salary: HUF 13,691,910 - HUF 22,956,690 / year
Posted Feb 27, 2026
Role & seniority: Vice President, In-Business Quality Assurance – Credit Processes (extended coverage for Wealth), 1st Line of Defense within Institutional Credit Management.
Stack/tools: Python; data analytics; Alteryx; Excel VBA; QA framework development; data visualization and reporting; MS Office suite.
Top 3 responsibilities
Support QA Reviews (QARs) across Transaction Management, Collateral Risk Management, Credit Risk Management Services, and Wealth Loan Processing/Transaction Management; drive control improvements and risk reduction.
Develop and implement robust testing strategies using data analysis, automation, and AI to enhance QA efficiency and coverage.
Provide credible challenge to front-line teams; perform root-cause analysis; deliver clear findings and risk-based recommendations; manage stakeholder relationships; oversee automation/ tooling efforts; ensure closure of findings per governance.
Must-have skills
5–10 years in wholesale credit risk, loan operations, internal audit, or QA at a global bank.
Deep knowledge of wholesale and wealth credit processes (execution, documentation, collateral management); ability to identify control gaps and risks.
Familiarity with regulatory expectations and risk governance; experience designing/operating QA frameworks.
Strong analytical, data interpretation, and stakeholder management; proficient MS Office; clear written/verbal communication.
Nice-to-haves
Experience with data vis
Full Description
We’re currently looking for a high caliber professional to join our team as In-Business Quality Assurance – Credit Processes, Vice President. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
Institutional Credit Management (ICM) is a critical First Line of Defense (1LoD) function within Citi, responsible for end-to-end management of Wholesale Credit Risk (WCR). ICM spans multiple products, geographies, and client segments (including Wealth), ensuring that robust controls and disciplined credit risk processes are applied consistently across the firm.
The In-Business Quality Assurance (QA) team within ICM independently assesses the effectiveness of Citi’s credit risk execution. It reviews the quality of key credit processes—such as underwriting, documentation, collateral valuation, and approvals—and provides management with insights to drive risk mitigation, process improvement, and policy adherence.
We are seeking a Vice President to join the In-Business QA team, focusing on Credit Processes with extended responsibilities across Wealth credit. This role also demands a forward-thinking approach to automation and digital enablement, leveraging tools like Python and data analytics to modernize QA practices.
In this role, you’re expected to
Support the Portfolio Lead and QA Head on the execution of Quality Assurance Reviews (QARs) for the coverage universe comprising of Transaction Management, Collateral Risk Management, Credit Risk Management Services and Wealth Loan Processing & Transaction Management functions, contributing to an improvement of controls and a reduction in residual risk
Assist in developing and implementing robust testing strategies, leveraging data analysis, automation, and AI technologies to enhance the efficiency, coverage, and effectiveness of QA activities
Provide credible challenge to front-line credit execution teams and escalate material issues with clear root cause analysis and risk-based recommendations.
Deliver high-quality review outputs, communicating findings to staff and senior stakeholders through clear, concise reporting.
Manage relationships with key stakeholders including Quality Assurance Directors (QADs), Function Heads and Business Subject Matter Experts.
Lead or support process automation and tooling efforts (e.g., Python, Alteryx, Excel VBA) to enable scalable and data-driven QA testing.
Ensure QAR findings and action plans are followed through to resolution, consistent with Citi’s governance and regulatory expectations.
Contribute to the continuous improvement of QA frameworks, methodologies, and risk assessments across global regions.
Mentor junior QA team members and contribute to the development of technical capabilities and a strong control culture.
Assist in other QARs across WCR In-Business QA as required
Support ICM Voice of the Employee (VOE) initiatives
Travel (less than 10%)
As a successful candidate, you’d ideally have the following skills and exposure
5-10 years of experience in wholesale credit risk, loan operations, internal audit, or quality assurance at a global financial institution
Deep understanding of wholesale and wealth credit processes, including credit execution, documentation, and collateral management
Proven ability to evaluate and communicate control gaps, process risks, and areas of enhancement
Familiarity with regulatory expectations and risk governance frameworks
Basic knowledge and experience on designing and implementing robust Quality Assurance framework, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement, working closely and independently to the IBQA Heads of WLCR/CCR/Data and Function Heads
Proficient understanding of policies and procedures with the ability to execute change seamlessly
Skills/Competencies
Strong analytical and data interpretation abilities.
Strong communication and stakeholder engagement skills—written, verbal, and presentation.
Commitment to continuous improvement and innovation within the QA function.
High integrity, control orientation, and ability to foster a culture of excellence and accountability.
Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with data visualization or analytics tools a plus
Qualifications
BA/BSc or higher degree in Business (MBA), or any other related subject
Training or certification in QA, credit risk, internal audit, or automation technologies is an advantage.
What we can offer you
By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
For complementary skills, please see above and/or contact the recruiter.
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
This job opening is for an existing job vacancy.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
