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Brivo • Austin, Colorado, United States
Salary: $170,000 - $190,000 / year
Role & seniority: Director of Software Quality Assurance (Executive/Senior Leadership)
Stack/tools: Cloud software, mobile/web applications, hardware integrations; CI/CD pipelines (GitHub Actions); AI/test automation tools (Claude.ai); modern QA frameworks and tooling
Develop and scale a global QA strategy and lead a distributed team of 40+ QA professionals
Drive AI-enabled automation across test creation, orchestration, and results analysis
Define, enforce, and improve quality standards across cloud, mobile/web, and hardware; partner with Product, Software, Hardware, and DevOps; oversee testing strategy (functional, performance, security)
8+ years of global QA leadership experience, preferably in SaaS
Proven track record managing distributed teams of 40+; strong executive communication
Expertise in cloud-based testing, modern QA methodologies, and CI/CD automation
Experience with AI/LLM tooling (e.g., Claude.ai) a significant advantage
Experience testing mobile/web client apps and hardware integrations
Familiarity with regulatory requirements in video surveillance, access control, or IoT
Location & work type: Austin, Texas; full-time, on-site with collaborative, in-office culture
Department: Engineering - Video
Employment Type: Full Time
Location: Austin
Reporting To: Sr. VP, Engineering
Compensation: $170,000 - $190,000 / year
Description
Summary
Brivo is seeking a visionary Director of Software Quality Assurance to lead and scale our global QA strategy across a diverse and cutting-edge portfolio of cloud software, mobile/web client applications, and integrated hardware.
As the unified global leader in AI-driven cloud video surveillance and access control, our systems protect over 600 million square feet across 90+ countries. In this executive role, you will lead a globally distributed organization of over 40 quality assurance professionals. You will serve as the primary catalyst for our next evolution: driving a sweeping team transformation from manual testing to a highly automated, AI-orchestrated QA ecosystem utilizing tools like Claude.ai and GitHub Actions.
If you are a strategic leader who thrives at the intersection of executive influence, organizational design, and advanced test automation, this is your opportunity to define the standard for quality in physical security.
Responsibilities
Develop and execute a comprehensive, global quality assurance strategy aligned with our high-growth business objectives. Lead, mentor, and inspire a globally distributed organization of 40+ QA professionals, fostering a culture of technical excellence and continuous improvement. Present key quality metrics and strategic initiatives to senior management, providing clear visibility into product health across all platforms.
AI Transformation & Automation
Drive the AI Revolution in QA: Spearhead the team’s transformation from manual testing to highly automated test creation, orchestration, and results analysis leveraging Claude.ai. Champion the implementation of modern test automation frameworks and tools to maximize efficiency, specifically utilizing CI/CD pipelines with GitHub Actions. Continuously evaluate emerging technologies and industry trends to keep our QA processes at the absolute cutting edge.
Cross-Functional Collaboration & Execution
Define, enforce, and scale quality standards, metrics, and best practices across cloud software, mobile/web apps, and hardware components. Partner tightly with Product Management, Software Development, Hardware Engineering, and DevOps to ensure quality is embedded deeply into every stage of the product lifecycle. Develop comprehensive test strategies encompassing functional, performance, and security testing for all product components. Lead rapid issue resolution, working with development and operations to implement effective root cause analyses and preventative actions.
Qualifications
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. 8+ years of proven leadership experience in global quality assurance, preferably within the SaaS industry.
Demonstrated scale: A strong track record of successfully managing globally distributed teams of 40+ members. Deep expertise in modern QA methodologies, tools, and best practices, with mandatory experience in cloud-based software testing. Proven experience driving CI/CD automation and utilizing modern tooling (experience with LLMs/AI tools like Claude.ai is a massive advantage). Exceptional executive communication skills with the ability to influence cross-functional VPs and stakeholders.
Preferred: Experience in testing mobile/web client applications and hardware integrations.
Bonus: Familiarity with regulatory requirements in video surveillance, access control, or similar IoT industries.
Why Work for Brivo?
Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.
Innovation-Driven: Work on essential systems that protect the health, safety, and welfare of people and property worldwide.
Experience: We thrive on in-person collaboration and a "one-team" atmosphere. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and a Discretionary Time Off (DTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
The fixed base salary for this full-time role ranges from $170,000 to $190,000 USD. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at brivo.com/about/careers.