Full Description

Description

This position is open to remote work in the following approved states: WI, AL, AZ, FL, GA, ID, IL, IN, KS, LA, MI, MN, MO, MT, NE, NC, ND, OR, PA, TN, TX, VA, WV

As one of Wisconsin’s largest travel companies, Fox World Travel has excellent benefits and perks for all Fox associates including but not limited to: competitive wages, flexible time off (vacation, sick, personal), FAM Adventure Bucks to help you explore the world, remote/hybrid work, a full benefit package including medical, dental, vision, long-term disability, company-sponsored life insurance and short-term disability, tuition reimbursement, 401(k) contributions and a fully engaged leadership team dedicated to treating associates as part of the Fox Family!

Core Values

At Fox World Travel, we operate as one Fox with a find a way mentality, embracing our integrity and passion. We take pride in leading with our people-first culture, by providing genuine care and concern for our associates which in turn leads to authentic and superior customer experiences. We've been able to create a culture where our associates can grow, learn, and succeed, and, in turn, exhibit the value we bring to every interaction and partnership.

Summary

The Quality Assurance Specialist owns end-to-end quality (manual and automated), security-minded testing, and automated front-end tests in CI/CD. This person works with the Application Development teams to define and run a clear QA process and integrate automated checks into the SDLC pipeline.

Essential Duties And Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

A day in the life of a Quality Assurance Specialist at Fox may include

QA process

Defining, documenting, and maintaining QA processes (test planning, cases, environments, sign-off). Creating and maintaining test plans and cases from requirements/user stories; tracking coverage and gaps. Executing functional, regression, and exploratory testing; logging defects with clear steps and impact. Participating in release readiness (go/no-go) and post-release verification. Helping refine acceptance criteria and definition of done with product and engineering.

Security

Designing and executing security-focused test scenarios (auth, authorization, input validation, sensitive data handling). Supporting security reviews and compliance (e.g., PCI/SOC2) by testing controls and documenting results. Identifying and reporting security-related defects; collaborating with Application Development teams on remediation. Staying current on common web vulnerabilities (OWASP, etc.) and basic secure coding practices.

Automated front-end testing & CI/CD

Designing, implementing, and maintaining automated front-end tests (e.g., E2E, component, visual) in the chosen stack. Integrating automated tests into the CI/CD pipeline; owning stability, flakiness, and run times. Using version control, branching, and code review practices for testing code. Balancing automation coverage with manual testing where automation is not cost-effective.

Team and Personal Development

Maintaining a favorable and collaborative working relationship with co-workers in all departments to foster an environment of trust and mutual respect. Driving standards and best practices whenever possible and effectively fostering a culture of engagement. Enhancing the organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Being innovative and recommending new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed. Other duties, projects and alternate assignments as determined by business need.

Knowledge, Skills, Abilities & Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Knowledge, Skills And/or Abilities

This opportunity might be for you if you have

Bachelor’s degree or associate’s degree in computer science or information security preferred. 3+ years of demonstrated work experience in a QA or similar role required. 1+ years of experience in QA or software testing (security-focused experience strongly preferred), test design, execution, defect management, and working in an Agile/Scrum flow. Experience with test automation frameworks. Hands-on experience with automated front-end testing and integrating tests into CI (e.g., GitHub Actions). Strong understanding of web application architecture (HTTP, REST APIs, authentication, session management). Familiarity with web security concepts and testing (auth, sessions, XSS, CSRF, sensitive data). Familiarity with security testing tools and test automation frameworks. Comfort with at least one programming or scripting language used in test automation (e.g., JavaScript/TypeScript, Python). Understanding of CI/CD pipelines and how to embed automated testing/security checks. Clear written and verbal communication; ability to document process and test artifacts. Experience with PCI/SOC2 or other compliance-oriented testing is a plus. Experience with API/backend test automation and/or performance/load testing is a plus. Familiarity with Laravel, Vue, or Python is a plus.

Key Competencies

You’ll Love This Job If You Have

Customer-focus and are service-oriented. Strong verbal and written communication skills. Attention to detail and accuracy. Organizational and time management skills. Problem analysis and troubleshooting ability. Ability to design structured test cases and scenarios. Clear and thorough defect documentation skills. Technical comfort with web applications and APIs. Ability to interpret requirements and ask clarifying questions. Sound judgment in prioritizing defects. Ability to manage multiple priorities in a fast-paced environment. Flexibility with frequent context switching.

Occasional business travel, overnight stay may be required for training events and to visit Fox World Travel locations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.

While performing the duties and responsibilities of this position, the associate is regularly required to stand, walk, sit, climb, reach above shoulders, and move from place to place. The incumbent is frequently required to talk and listen and use hands to finger manipulate or handle. Specific vision requirements for this position include close vision and the ability to adjust focus.

The incumbent may occasionally be required to lift up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an incumbent encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For On-site and Hybrid Associates: Regular attendance is necessary to successfully perform this job; extended hours may be necessary from time to time. The incumbent works in an office environment where the noise level is low to moderate. This role routinely uses standard office equipment including but not limited to computers, a headset, a mouse, a keyboard, photocopiers, and filing cabinets.

For Work-At-Home Associates: Regular attendance is necessary to successfully perform this job;

extended hours may be necessary from time to time. This role routinely uses standard office equipment including but not limited to computers, a headset, a mouse, and a keyboard.

We acknowledge that attracting and retaining the best talent is key to our strategy and success as a company. As a result, we strive to structure competitive compensation offers to ensure we are able to attract the best candidates. The estimated salary range for this position starts between $58,000 and $65,000 annually, less applicable withholdings and deductions, and is paid on a bi-weekly basis. The salary range provided represents our good faith estimate as to what our ideal candidates are likely to expect. We structure our offers within the range based on location, experience, education, industry knowledge, technical and communication skills, market conditions, and other factors that may prove relevant during the interview process.

Eligible positions may receive additional incentive or commission, as outlined in applicable program details.

Each benefit is subject to eligibility requirements as specified in plan documents, and Fox World Travel reserves the right to modify the benefits it offers.

If you share in our passion for teamwork, our vision to have culture, engagement, and innovation at the heart of all our initiatives, we want you to come soar with Fox World Travel! If you fit the description AND meet the qualifications, please don’t hesitate to apply online at www.foxworldtravel.com/careers.

Fox World Travel, the best place to work, grow & succeed! Join The Fox Family today!

Fox World Travel is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all associates to work.

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The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.