🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Cookies & analytics consent
We serve candidates globally, so we only activate Google Tag Manager and other analytics after you opt in. This keeps us aligned with GDPR/UK DPA, ePrivacy, LGPD, and similar rules. Essential features still run without analytics cookies.
Read how we use data in our Privacy Policy and Terms of Service.
🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
Recruitify_HR • Muntinlupa, Metro Manila, Philippines
Description
Design and implement testing strategies to ensure software quality. Conduct audits and evaluations of processes in the contact center environment. Collaborate with development teams to identify and resolve defects. Analyze billing processes to maintain compliance wit
Description
Design and implement testing strategies to ensure software quality. Conduct audits and evaluations of processes in the contact center environment. Collaborate with development teams to identify and resolve defects. Analyze billing processes to maintain compliance with industry standards. Prepare detailed documentation and reports based on testing results.
Requirements
Educational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field
Experience Level: 35 years
Skills and Competencies: Proven experience in quality assurance in BPO and contact center operations
Skills and Competencies: Familiarity with auditing processes and insurance industry standards
Qualities and Traits: Strong analytical skills with attention to detail
Skills and Competencies: Excellent communication skills to effectively convey quality issues