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RQ09829 - Systems Testing/QA Specialist - Senior

S M Software Solutions Inc Toronto, Ontario, Canada

onsitefull-time

Salary: 25 hours per day

Posted Nov 11, 2025Apply by Dec 11, 2025

Role & seniority: Senior Software QA Tester with 8+ years’ experience

Stack/tools: Oracle Siebel CRM; Siebel Test Automation; Adobe AEM; COTS testing; Jira/Azure DevOps; SQL; QA/test automation tools; SDLC knowledge

Top 3 responsibilities

  • Advise on testing strategy, test plans, tools, and required resources

  • Plan, organize, and execute testing for large GUI and non-GUI systems; develop test plans, scripts, and cases

  • Conduct systems integration tests, specialized tests, and UAT; collaborate with project and IT leads throughout SDLC

Must-have skills

  • 8+ years as Software QA Tester; 5+ years testing a COTS application

  • Experience with Oracle Siebel CRM; Siebel Test Automation and Adobe AEM are strong assets

  • Proficiency with Jira/Azure DevOps; solid SDLC and testing lifecycle knowledge; ability to plan/test across functional and non-functional domains

Nice-to-haves

  • Case Management experience

  • Programming knowledge (one or more languages), automated test scripting, data querying, automated GUI/API testing

  • Knowledge of AODA accessibility standards and public sector CRM modules

  • Location & work type: Toronto, Ontario, onsite; 7.25 hours/day, Monday–Friday; no clearance required

  • Additional notes: Estimated start 2025-10-14 to 2026-03-31; potential extension after initial mandate

Full Description

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: Toronto, Ontario, Onsite

Estimated Start Date: 2025-10-14

Estimated End Date: 2026-03-31

#Business Days: 120.00

Extension: Probable after the initial mandate

Hours per day or Week: 7.25 hours per day

Security Level: No Clearance Required

Must have

8+ years of experience working as a Software QA Tester 5+ years of experience testing a Commercial Off the Shelf (COTS) Application Experience testing Oracle Siebel CRM application is a strong asset Experience working on Siebel Test Automation is an asset Experience testing Adobe AEM is an asset Experience with defect tracking tool like Jira / Azure DevOps

Nice Have

Experience with Case Management would be an asset.

Description

Responsibilities

Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (non-GUI) environments Executes systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests) Responsible for the development of test plans, test scripts, and test cases, and executing these against the various components Works with the testing lead and IT lead of each project, as well as project team members, in the analysis, design, development, implementation, and ongoing support of the required systems

General Skills

Experience in planning, organizing, and implementing testing efforts at the specified experience level Knowledge of structured methodologies for the development, design, implementation, and maintenance of applications Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases Knowledge and experience in the use of automated test tools and version control systems on one or more platforms Experience executing functional tests, non-functional tests, and systems-level integration tests Experience supporting user acceptance testing and participating in UAT activities Experience with quality assurance principles, practices, tools, and structured methodologies Experience creating testing strategy documentation, test plans, test cases, and test data for various types and phases of testing, including technical and business functional validation Experience in quality assurance and testing, including unit testing, integration testing, load testing, and performance testing Knowledge and experience in all phases of the Systems Development Life Cycle (SDLC) Excellent analytical, problem-solving, and decision-making skills; organizational, creativity, and perseverance skills; verbal and written communication skills; and interpersonal skills A team player with a track record for meeting deadlines Knowledge of one or more automated testing tools

Desirable Skills

Knowledge and experience in at least one programming language Experience in the use of information retrieval packages Knowledge and understanding of testing methods in an object-oriented environment Knowledge and understanding of Information Management principles, concepts, policies, and practices Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Experience planning and organizing testing efforts for both large and small systems Experience coding automated test scripts to produce sets of automated test cases Experience testing Commercial Off-the-Shelf Applications (COTS)

Experience And Skill Set Requirements

Software Testing Soft Skills - 40%

Analytical: Proven excellent analytical skills, logical reasoning and systematic problem solving

Communication: Strong communication skills; both written and verbal

Time Management: Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change

Great Attitude: Ability to develop and present new ideas and conceptualize new approaches and solutions

Teamwork: Excellent interpersonal relations and demonstrated ability to work with others effectively in teams

Software Testing Experience - 35 %

8+ years of experience working as a Software QA Tester 5+ years of experience testing a Commercial Off the Shelf (COTS) Application Experience testing Oracle Siebel CRM application is a strong asset Experience working on Siebel Test Automation is an asset Experience testing Adobe AEM is an asset Displays an understanding of Software Development Life Cycle (SDLC) concepts Displays an understanding of PM Methodologies like Agile and Waterfall.

Technical Skills - 20%

Experience with defect tracking tool like Jira / Azure DevOps Strong understanding of defect management life cycle Demonstrates an experience of proper Documentation of Test Cases / Test Execution Plans Working knowledge and experience of QMetry is an asset Working experience of an automation tool (GUI and API ) is an asset Ability to write and understand SQL is an asset Ability to understand data models is an asset Ability to understand Java and Javascript is an asset

Public Sector Experience- 5%

Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public Sector eService would be an asset Experience with Case Management would be an asset.

Note

This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Eligibility and Application Steps

If you are enthusiastic about this exciting opportunity, we kindly request you to provide the following documents: hrsmss@smsoftconsulting.com

Without mandatory documents, we cannot submit a candidate.

Updated Resume in word format (Mandatory) Skills Matrix and References (Mandatory) Expected hourly rate (Mandatory) Visa Status (Mandatory) LinkedIn ID (Mandatory)

Please only apply if you meet the qualifications mentioned above. Feel free to share with your network or tag someone who fits for this role!

If you have any questions or need further clarification, feel free to call or text at (647) 408-1348. Show more Show less

Software QA TestingCOTS Application TestingOracle Siebel CRMSiebel Test AutomationAdobe AEMJiraAzure DevOpsTest PlansTest CasesUser Acceptance TestingSDLCAnalytical SkillsCommunication SkillsTime ManagementTeamworkAutomated Testing Toolsmulti-location

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