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PayPal • San Jose, California, United States
Role & seniority
Stack/tools
Test automation frameworks; automated scripts
API testing: Postman
IDEs: Xcode, Android Studio
ALM/tracking: Jira, Confluence, TestRail
Testing types: performance, accessibility, exploratory, usability, functional
Practices: Agile/Scrum, CI/CD, regression suites, requirement analysis
Top 3 responsibilities
Plan, execute, and own test strategies, plans, and scripts for each release; lead defect management (tracking, triage, resolution)
Architect and implement scalable test automation frameworks; execute automated and manual testing; drive continuous improvement
Analyze requirements for testability, identify risks early, monitor system performance, perform RCA, and mentor team members
Must-have skills
Strong knowledge of QA methodologies, tools, and processes in Agile environments
Experience with manual and automated testing, test planning, and defect lifecycle management
Programming knowledge in at least one language; proficiency with Postman, Jira, Confluence, TestRail
Experience with Xcode/Android Studio, performance and accessibility testing
Excellent communication, collaboration, and mentoring abilities
Nice-to-haves
Experience coordinating with multiple/remote teams across time zones
Familiarity with observability, DevOps practices, and modern software development workflows
Implement testing, inspection, and auditing processes to maintain quality standards. Engage in continuous improvement initiatives to enhance product and service quality. Architect and implement robust, highly scalable test automation frameworks to support comprehensive testing needs. Monitor system performance, proactively troubleshoot issues, and drive root cause analysis to resolution. Conduct in-depth requirement analysis to assess testability and identify potential risks early in the product development cycle. Plan and execute test strategies, including detailed test plans and scripts, for each release to ensure product quality. Lead defect management, including tracking, triaging, and driving resolutions during user acceptance testing. Execute automated test scripts using advanced automation tools, ensuring efficiency and accuracy in testing processes. Perform exploratory, usability, and functional testing to uncover edge cases and improve the user experience. 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. As a Quality Engineer you will: Understand customer, business, and technical requirements to develop detailed, comprehensive, and well-structured test plans, test cases, and bug reports. Oversee the lifecycle management and execution of test plans for both manual and automated testing to certify all releases. Analyze test results, identify defects, and work with development teams to resolve issues. Work closely with developers, emphasizing to them the importance of responsible, quality testing practices. Document and maintain testing procedures, guidelines, standards, and protocols. Contribute to building and maintaining a regression suite that covers end to end testing of applications. Continually seek opportunities to improve, optimize and simplify existing testing processes and methodologies, using automation when possible. Stay up-to-date with the latest industry standards, tools, and technologies related to client-side development, observability, and DevOps practices, and drive their adoption within the team. Participate in program planning, influencing the product and technology roadmap and driving outcomes. 6+ years of hands-on experience with software testing. Strong knowledge of software QA methodologies, tools, and processes. Experience working in an Agile/Scrum development process. Familiar with coding skills in at least one programmatic language. Good knowledge of tools like Postman for API testing. Good knowledge of performance testing and accessibility testing. Experience in working with multiple and/or remote teams in different time zones. Experience with Xcode / Android Studio IDE. Experience in working with Jira, Confluence and TestRail. Strong attention to detail, as well as a passion for delivering high-quality software solutions and compelling customer experiences. Strong problem-solving skills, possessing the ability to work independently or collaboratively to analyze and address complex technical challenges. Ability to mentor and up level team members. Excellent communication skills with the ability to collaborate effectively with cross-functional teams and those in non-technical roles, such as marketing, finance, and legal. Experience with modern software development practices, version control systems, and agile methodologies.