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🤖 15+ AI Agents working for you. Find jobs, score and update resumes, cover letter, interview questions, missing keywords, and lots more.
MoreYeahs • Bengaluru, Karnataka, India
Role & seniority: Telecom BSS QA Lead (quality assurance leadership; 8+ years QA, 3+ years in leadership; team lead of 5–10 engineers)
Test automation: Selenium, REST Assured, Cypress (Karate as alternative)
Programming: Java, Python
CI/CD: Jenkins, GitLab CI
Test management: JIRA, TestRail
Other: API testing, database validation, performance testing
Lead and mentor a 5–10 person QA team; define test strategy for billing, CRM, and order management; drive quality leadership
Design and oversee test automation frameworks and CI/CD integration; plan end-to-end testing (functional, integration, performance, UAT)
Manage test data, API/database/system integration testing; lead defect triage, metrics, and release-readiness activities
8+ years QA experience; 5+ years in telecom BSS; 3+ years in QA leadership
Deep BSS domain knowledge (billing, CRM, order management)
Proficient in test automation (Selenium, REST Assured, Cypress); Java or Python
API, database, and performance testing; CI/CD (Jenkins, GitLab CI); test management (JIRA, TestRail)
Strong leadership, communication, and stakeholder management
Experience with commercial BSS platforms (Amdocs, Oracle BRM, Ericsson BSCS); TM Forum/Open APIs
Performance testing tools (JMeter, LoadRunner, Gatling); cloud testing (AWS/Azure/GCP)
BDD/Cucumber, microservices/contract testing (Pact),
Description
We are seeking an experienced Telecom BSS QA Lead to establish and lead quality assurance practices for our Business Support Systems. The ideal candidate will define test strategies, lead QA teams, implement automation frameworks, and ensure comprehensive testing coverage for billing, CRM, and order management systems. This role requires both hands-on technical expertise and leadership skills to build high-performing QA teams and drive quality excellence.
Key Responsibilities
Lead and mentor a team of 5-10 QA engineers across manual and automation testing Define comprehensive test strategies for BSS systems including billing, CRM, and order management Establish QA processes, standards, and best practices for BSS testing Design and oversee implementation of test automation frameworks and CI/CD integration Plan and coordinate end-to-end testing including functional, integration, performance, and UAT Manage test data creation strategies for complex billing scenarios and customer lifecycles Oversee API testing, database validation, and system integration testing Define and track quality metrics, test coverage, and defect trends Collaborate with architects, developers, and business analysts on quality requirements Lead defect triage, root cause analysis, and quality improvement initiatives Manage QA resource allocation, capacity planning, and team development Ensure compliance with release management processes and production readiness criteria
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field 8+ years of QA experience with 5+ years in telecom BSS domain 3+ years in QA leadership roles managing teams of 5+ engineers
Deep understanding of BSS systems: billing, CRM, order management, product catalog Strong knowledge of test automation frameworks (Selenium, REST Assured, Cypress) Experience with API testing, database testing, and performance testing Proficiency in programming languages for test automation (Java, Python) Experience with CI/CD tools (Jenkins, GitLab CI) and test management tools (JIRA, TestRail) ISTQB Advanced or Expert level certification preferred Excellent leadership, communication, and stakeholder management skills Strong analytical and problem-solving abilities
Preferred Qualifications
Experience with commercial BSS platforms (Amdocs, Oracle BRM, Ericsson BSCS) Knowledge of TM Forum standards and Open APIs Experience with performance testing tools (JMeter, LoadRunner, Gatling) Understanding of revenue assurance and financial reconciliation testing Familiarity with cloud testing strategies (AWS, Azure, GCP) Experience with behavior-driven development (BDD) and Cucumber Knowledge of microservices testing and contract testing (Pact) Experience with shift-left testing and test-driven development (TDD) Understanding of security testing and compliance requirements
Key Skills & Competencies
Team leadership, mentoring, performance management, resource planning Stakeholder management, communication, conflict resolution
Test Strategy & Planning
Test strategy definition, test planning, risk-based testing Test estimation, resource allocation, release management
Technical Skills
Test automation (Selenium, REST Assured, Cypress, Karate) Programming (Java, Python), SQL, API testing, performance testing CI/CD integration, test frameworks, defect management
BSS Domain Knowledge
Billing systems, rating engines, CRM, order management Telecom business processes, revenue assurance, financial testing
Work Environment & Benefits
Hybrid work model with flexible scheduling options Competitive salary and performance-based bonuses Comprehensive health, dental, and vision insurance Professional development and certification sponsorship Continuing education and training opportunities 401(k) retirement plan with company match Generous paid time off and holidays Collaborative team environment with cutting-edge technology
(ref: hirist.tech) Show more Show less