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Truist • Richmond, Virginia, United States
Role & seniority: Senior/Lead role focused on technology and security automated testing and risk/controls management
Stack/tools: Automated testing; GRC applications (e.g., ServiceNow); risk/control frameworks (SOX, FINRA, SEC, ERISA); Microsoft Office; experience with security tooling and process automation
Develop and design a framework for control monitoring and testing across risk types
Lead complex/high-risk review initiatives with thorough testing, validation, and documentation
Conduct regular control assessments, aggregate results, and oversee reporting and trend analysis
Bachelor’s degree and 8+ years in risk management, audit, operations, or related field within a financial institution
Solid knowledge of risk management principles, regulatory requirements, and internal controls
Ability to lead QA/process improvement, strong communication and influencing skills, and effective time management
Proficiency with MS Office; ability to operate with minimal supervision; collaboration with multiple business units
Expertise in GRC applications, especially ServiceNow; automation of technology and security testing
Experience designing/implementing automated testing tools and processes; knowledge of leading security tools’ operational capabilities
Training/facilitation skills and ability to drive adoption across teams
Location & work type: United States, 1st shift; Regu
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Provide leading technology and security automated testing subject matter expertise and strategic guidance. Drive implementation of automated testing, KRIs, KPIs, and compliance monitoring. Support risk and control assessments, change risk initiatives, and trend analysis to strengthen the enterprise control environment and minimize losses. Develop and enhance risk-based strategies, tools, and techniques for continuous monitoring of technology controls. Oversee test planning and execution and identify key risks and control points within processes under review. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop and design framework for execution of control monitoring and testing of all risk types within business units to ensure accuracy, consistency, and aggregation. 2. Lead complex or high-risk review initiatives; ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs and controls. 3. Conduct key control assessments on a regular basis (adhering to Enterprise deliverables) to evaluate Business Unit adherence to corporate standards related to internal controls. 4. Incorporate results of quality monitoring activities, 2nd line testing, SOX testing and complaints reporting in control environment assessments and issue identification. 5. Interpret aggregated testing and monitoring results and identify trends and issues related to key controls across business units. 6. Evaluate and test control environment effectiveness related to change management initiatives. 7. Work with and oversee the preparation of regular analysis and reporting of control monitoring and control testing results. 8. Make recommendations and provide practical solutions for the update of Business Unit control, policy, procedure, and risk/control documentation. 9. Collaborate with Business Unit and Risk Management partners as necessary to execute on key operational risk initiatives and assessments for the Division. 10. Serve as the subject matter expert to assigned business unit(s) for operational or regulatory compliance control implementation, risk mitigation and effective design of controls. Set the example for other team members for technical knowledge, quality of testing work, attention to detail and risk recognition. 11. May assign and supervise the activities of the Monitoring and Testing team who participate on the assignment. Serve as a mentor for junior level peers. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree, or equivalent education and related training. 2. Eight years of experience in a financial institution with emphasis on risk management, audit, operations, process engineering or line of business specialty and/or equivalent education, training and experience. 3. Solid knowledge of risk management principles and controls, broad-based business practices, and understanding of business process and regulatory requirements. 4. Ability to lead quality assurance and process improvement efforts in a corporate environment. 5. Knowledge of large bank, and securities risk frameworks, including FINRA, SEC, ERISA, Sarbanes-0xley, and other applicable federal and state law. 6. Excellent communication, interpersonal and facilitation skills, as job will require extensive interaction with various business units among multiple disciplines including Senior Leadership across Truist. 7. Strong influencing and presentation skills (written and verbal). 8. Proven ability to influence and work within teams. 9. Excellent time management and organizational skills with the ability to manage multiple projects simultaneously; ability to operate without close supervision. 10. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Preferred Qualifications: Proven expertise in GRC applications with a strong focus on technology and security processes. Extensive experience supporting ServiceNow technology, including process optimization, operations and integration. Demonstrated thought leadership in designing and implementing automated technology and security testing tools and processes. Strong proficiency in collaboration tools and skilled in training and facilitation techniques to drive adoption and engagement. Solid understanding of the operational capabilities of leading security tools and their integration into enterprise risk. Proven experience with GRC applications working in technology and security processes. Extensive experience with ServiceNow technology support, process, and operations. Thought leadership and experience implementing automated technology and security testing processes. Strong skills in collaboration tools, training and facilitation approaches. Understanding of operational capability of market leading security tools. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.