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Universal • Sydney, New South Wales, Australia
Role & seniority: Principal Automation Engineer; senior leadership role within Universal Music Group Global Technology and Infrastructure
Stack/tools: AI/ML frameworks; cloud platforms (AWS, Azure, Google Cloud); automation tools (Automation Anywhere, UiPath, Zapier, Microsoft Power Automate, ActiveCampaign)
Define, lead, and execute the AI & automation strategy aligned to IT business objectives
Oversee end-to-end development and deployment of AI & automation processes and solutions
Identify opportunities, track progress, manage technology/vendor relationships, and ensure ethical use of AI
Deep technical knowledge of AI/ML frameworks
10+ years IT operations experience; 5+ years in a leadership role focused on AI/automation
Proven leadership, communication, and mentoring abilities; strong problem-solving
Experience with cloud platforms and industry-standard automation tools
Experience working with diverse, global teams; vendor management experience; emphasis on ethical, responsible AI
Master’s degree in CS, engineering, or equivalent
Location & work type: Location not specified; work type not specified (no explicit remote/on-site details)
Job Summary We are seeking a seasoned and strategic Principal Automation Engineer to add to the UMG Global Technology and Infrastructure team. This position will lead the initiative in artificial intelligence and business process automation. The ideal candidate is a visionary leader with a deep technical background with a proven track record of building and managing high-performing teams. You will be responsible for defining and executing AI & automation strategy, directing innovation, and ensuring that technological investments align with key UMG IT business objectives to deliver remarkable value. Job Functions Develop and execute AI & automation strategy in collaboration with leadership. Oversee the end-to-end development and deployment of AI & automation processes and solutions. Identify new opportunities for AI and automation to enhance efficiency and improve business experiences. Stay current on the latest trends in AI, automation, and emerging technologies. Oversea and track progress on AI and automation projects. Manage Technology and Vendor Relationships Job Requirements Skills/Abilities: Deep technical knowledge of AI/ML frameworks. Proven ability to work effectively within and across diverse global teams. Exceptional leadership and communication skills. Provide leadership and mentorship within the infrastructure technology team. Ensure the ethical and responsible use of AI technology throughout the organization. Excellent problem-solving skills. Experience: A minimum of 10 years of experience in the IT operations industry with at least five years in a leadership role focused on AI or automation. Experience in developing and implementing AI and automation projects. Familiarity with cloud platforms such as Amazon Web Service, Azure, and Google Cloud. Experience with automation tools such as Automation Anywhere, UiPath, Zapier, Microsoft Power Automate, and ActiveCampaign. Education: Master’s degree in computer science, engineering, or an equivalent combination of formal education and applicable experience required. Universal Music Group is an Equal Opportunity Employer. Diversity & Inclusion At Universal Music we are committed to fostering diversity and inclusivity as an equal opportunity employer. We encourage applicants from all backgrounds to apply for our roles regardless of their gender, race, ethnicity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background. We also encourage people from all cultural backgrounds to apply, including First Nations people. It is through our diversity and inclusivity that we bring together different perspectives, enhancing our creative and evolving workplace. Music is Universal. Disclaimer The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement. Job Category: Technology We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.