
Instructional Delivery and Quality Assurance Lead
Govcio LLC • Hanover, Maryland, United States
Salary: USD 170,000–190,000 per year
Role & seniority: Instructional Delivery and Quality Assurance Lead (senior-level, on-site/hybrid)
Stack/tools: IT/cyber training delivery; policies, processes, and procedure assets; change management and reporting; knowledge of cyber investigations tools and techniques; familiarity with common software used by network defense and forensics
Top 3 responsibilities
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Plan, schedule, and track corrective actions from internal and external audits; implement and maintain documentation across Policies/Procedures/Tools
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Lead internal process training on corporate process assets; ensure appropriate records and training effectiveness
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Act as primary interface for performance improvement initiatives; coordinate change management of critical systems; analyze operating efficiency and report on key metrics
Must-have skills
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Bachelor’s degree in an IT-related field; 12+ years’ experience (or commensurate)
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Top Secret clearance with SCI eligibility
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3+ years delivering cyber technical training (forensics, cyber defense, threat emulation/detection)
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Demonstrated ability assess instructional delivery and training efficacy; experience with external stakeholders/course development
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Knowledge of cyber-crime evidence collection, data analysis, and related laws; familiarity with relevant investigative tools and operating systems
Nice-to-haves
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Experience supporting disaster recovery/business continuity planning
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Experience implementing cyber solutions f
Full Description
Overview
GovCIO is currently hiring for an Instructional Delivery and Quality Assurance Lead. This position will be located in Hanover, MD and will be an onsite/hybrid position.
Responsibilities
Responsible for plans, schedules, and all corrective action tracking from both internal audits as well as external auditors. Responsible for all documentation implementation, revision and incorporation into Company process assets which includes policies, processes, procedures, and associated tools. Leads the internal process training initiatives on the corporate process assets and ensures appropriate records are in place. Compiles, maintains, and distributes reports on the health and wealth fare of the initiative's performance. Analyzes business activities and operations for risk.
Acts as the primary interface for all Company performance improvement initiatives as well as any internal and external audits and appraisals. Support implementation of operating practices and procedures to insure effective operations which meet established objectives and customer needs. Supports analysis and reporting on operating efficiency and key business metrics. Responsible for the coordination of various operating committees to include Change Management of critical corporate systems. Contributes to special projects as needed to address strategic needs and mitigate risks. May participate in the development and maintenance of disaster recovery and business continuity plans.
Qualifications
Bachelor's with 12+ years (or commensurate experience)
Required Skills And Experience
Clearance Required: Top Secret (TS) clearance with Sensitive Compartmented Information (SCI) eligibility.
It is required that the Instructional Delivery and Quality Assurance Lead has the following qualifications
Bachelor's degree (IT related career field) At least 3 years of experience delivering cyber technical training to personnel whose duties include computer forensics, cyber counterintelligence, cyber network defense, computer forensics and/or cyber threat emulation/detection. Extensive, demonstrative, experience assessing instructional delivery of cyber training to personnel whose duties include cyber network defense, computer forensics and/or cyber threat emulation/detection. Extensive experience assessing the efficacy of cyber training courses and curricula. Extensive experience working with external stakeholders, mission partners and course development personnel in the collection and iterative development of cyber training requirements. Knowledge of cyber-crime evidence collection techniques, data analysis, and laws surrounding cyber investigations evidence. Knowledgeable of current technology and tools applicable to cyber investigations and investigative functions within various operating systems. Experience implementing cyber solutions for operational Federal law enforcement / counterintelligence problems. Familiarity with commercial software programs commonly used by network defense and computer forensic personnel. position pending contract award
Company Overview
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here’s what you can expect
During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview
During the Hiring Process Enhanced Biometrics ID verification screening
Background check, to include
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
- Employee Perks
Benefits
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including
Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment Available to full-time employees
Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $170,000.00 - USD $190,000.00 /Yr.