Full Description

The L&D QA Training Specialist plays a critical role in strengthening the technical, behavioral, and professional capabilities of Testronic Manila's Quality Assurance (QA) workforce. This role is responsible for delivering structured onboarding, technical training, compliance programs, and continuous development initiatives aligned with global standards, operational requirements, and HR objectives. The position supports the growth and readiness of QA Testers, Analysts, Associate Test Leads (ATLs), and project teams through structured learning programs, coaching, training analytics, and process-driven development. The ideal candidate brings strong hands-on QA experience and certification readiness (e.g., ISTQB or equivalent) to ensure training quality meets global benchmarks. KEY RESPONSIBILITIES

Training Strategy and Delivery

• Partner with the L&D Manager to design and execute training strategies aligned with HR and organizational objectives.
• Deliver onboarding, QA technical training, and skills development sessions for testers and relevant teams.
• Facilitate training on QA fundamentals, testing workflows, bug reporting, test case execution, and project quality standards.
• Conduct soft skills, compliance, and HR-led training sessions as required.
• Instructional Design and Materials Development
• Develop engaging learning materials, including manuals, simulations, e-learning modules, and workshop content.
• Ensure training documentation remains current and aligned with tools, processes, and industry standards.
• Create digital learning content such as video guides, microlearning modules, and gamified learning assets.
• Training Needs Analysis and Coaching
• Conduct training needs assessments in coordination with QA Managers and Operations.
• Recommend learning interventions to address technical, behavioral, and performance gaps.
• Provide coaching support and track employee progress for HR documentation and performance monitoring.
• Cross-Functional Collaboration
• Work closely with QA Managers, Test Leads, and Project Directors to ensure training supports operational and project goals.
• Support HR initiatives related to career development pathways and competency frameworks.
• Assist in the development and delivery of certification readiness programs (e.g., ISTQB and internal QA pathways).
• Training Metrics, Reporting, and Insights
• Track training attendance, assessments, feedback, and effectiveness indicators.
• Analyze learning data and generate insights for HR, QA Leadership, and Operations.
• Prepare and present training progress reports and recommendations to the L&D Manager and leadership team.