Role & seniority: Quality Training Specialist (mid-level); typically 3–6+ years in training/related roles; project management focus preferred.

Stack/tools: Microsoft Office (Word, Excel, PowerPoint, MS Project); instructional design and adult learning theory; training delivery via classroom, webinars, and virtual platforms; ability to read blueprints and project documents; basic hand tools proficiency.

Top 3 responsibilities

Develop and deliver trade-related, project-management training (classroom, hands-on, demonstrations, assessments).
Conduct training needs assessments, administer exams, evaluate training effectiveness, and write performance reports.
Provide on-site support, maintain standards, and design/ revise training programs; ensure safe, effective learning environment.

Must-have skills

3+ years training experience (5+ preferred) and/or project management experience in telecom/electrical/construction fields.
Strong verbal/written communication, organizational skills, and attention to detail.
Proficiency with Microsoft Office and basic construction/blueprint interpretation.
Ability to travel within branch/regional territory; ability to teach and manage programs; problem solving and presentation skills.

Nice-to-haves

BICSI trainer certification.
Working knowledge of instructional design, adult learning theory, job costing, safety training, and contract administration.
Proficiency with MS Project; formal QA/qua

Full Description

Job Summary

The Quality Training Specialist will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits and on-site support to IES projects.

Job Duties and Responsibilities

Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex: class outlines, presentations, handouts, tests, design exercises)
Develop pre-employment trade-related job skill assessments (both hands on and written)
Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training
Conduct training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks
Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required
Evaluates training by assessing effectiveness of training to specific job applications
Administers written and practical exams and write performance reports to evaluate trainees' performance.
Maintains quality service by establishing and enforcing organization standards
Implement training processes and best practices that add value and improve business performance
Maintain personal knowledge, training and proficiency on installed products and course materials
Work with training team to design and implement new training programs and revise old programs
Ensure a safe and pleasant learning environment for staff/students
Other duties as assigned

Qualifications

Physical and Mental Requirements

Operate as a team member of management
Strong verbal and written communication skills
Strong organizational skills and attention to detail
Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
For demonstration purposes; must be able to climb ladders, use hand and power tools, lift 50 pounds.
Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
Must promote the Company culture and mission to all employees, vendors, clients and business partners.
Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).

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