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Pearson • United Kingdom
Role & seniority: Test Centre Administrator (entry-level/individual contributor)
Stack/tools: Microsoft Office (Word, Excel, Outlook); basic IT troubleshooting
Location & work type: Armagh Town, part-time, casual/shift-based; 2.75 hours every fortnight (5.5 hours per month); flexible shifts across Mon-Sun, including mornings, evenings, weekends
Welcome, check-in, and escort test-taking candidates; verify IDs; explain exam process and rules
Proctor/invigilate exams; ensure testing security and adherence to procedures
Troubleshoot technical issues with internal IT; perform light housekeeping (e.g., sanitize keyboards)
School qualifications in English and Maths
Strong attention to detail; ability to monitor for restricted behavior
Comfortable in a quiet testing environment; able to sit for long periods
Flexible to work varied days/times; strong customer-service orientation
Experience using Microsoft Office
Prior experience in exam/test delivery or customer-facing roles
Role supports Pearson VUE’s global exam delivery; candidate experience and exam integrity are primary focus
Training and schedule based on operational needs; positions open for immediate applications
Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards. We are proud to offer an exceptional work environment where you can enjoy job satisfaction, and we are now hiring for a Test Centre Administrator to join our successful team in Armagh Town. Your Opportunity TCA required for occasional TC located in Armagh Town the role will have working hours of 2.75hr 1 day each fortnight (5.5hr per month) When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey. This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities