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Baptist Health • Jacksonville, Florida, United States
Role & seniority: Enterprise Automation Engineer (senior, full-time)
Stack/tools: Microsoft Azure (VMs, VNets, Storage, AD), on-prem infra; Infrastructure-as-Code (ARM templates, Bicep, Terraform); Azure DevOps (CI/CD); monitoring/observability (Azure Monitor, Log Analytics, Application Insights, SolarWinds); containerization (Docker, Kubernetes/AKS); scripting (Python, Bash, PowerShell); configuration mgmt (Ansible); integration/workflows (ServiceNow, ITSM); vendor/cloud integrations (Azure, AWS, GCP)
Design/build scalable, reliable, secure infrastructure across Azure and on-prem; drive resiliency and performance
Automate end-to-end processes via IaC and CI/CD; reduce manual tasks and enforce consistency
Define/implement SLIs/SLOs, improve observability, and develop runbooks; mentor Tier 2/3 and support on-call needs
Deep Azure experience (VMs, VNets, AD, storage) and on-prem integration
IaC and automation (ARM/Bicep/ Terraform) and scripting (Python, Bash, PowerShell)
CI/CD tooling (Azure DevOps), monitoring (Azure Monitor, App Insights), and containerization (Docker/Kubernetes/AKS)
Experience with high availability design, incident response, and supporting complex distributed systems
AI-driven automation, LLM/AI agent integration for IT ops; experience with LangChain, AutoGen, or similar
Healthcare IT context (HIPAA, clinical identity management)
Experience with So
Job Summary
Enterprise Automation Engineer, Internet Administration, Full-time Days, Baptist Medical Center
Baptist Health Information Services is looking for an Enterprise Automation Engineer to join its Digital Cloud Development Operations team. We are seeking a skilled infrastructure and cloud professional with strong engineering expertise across Microsoft Azure and enterprise systems to help drive resiliency, observability, reliability, and scalability. This position is central to our automation-first approach — emphasizing end-to-end workflows, zero-touch operations, and strategic system integrations.
As an Enterprise Automation Engineer at Baptist Health, you will collaborate across engineering, support, and product teams to improve infrastructure health, reduce manual effort, and increase the consistency and performance of services delivered to the organization. Our work is grounded in a culture of Listen > Respect > Engage, and we’re looking for engineers who are ready to lead through innovation, accountability, and technical excellence.
Approved Remote Locations: AL, FL, GA, ID, IN, KY, LA, MS, NC, OH, OK, OR, SC, SD, TN, TX, VA, WV, WY
Enterprise Automation Engineer Responsibilities Include
Expert level engineering skills across a broad range of technology stacks and programming languages. As an SRE at Baptist Health you will be a member of a team dedicated to improving our resiliency, reliability, observability, and scalability through different methodologies and tools. You will have the drive to improve and define how we automate, observe, scale, and operate enterprise services. Design and build infrastructure & systems that provide high levels of scalability, reliability, performance, and security across Azure and on-prem environments. Automate manual processes by designing and implementing end-to-end automation pipelines that reduce operational friction, eliminate repetitive tasks, and enforce consistency through Infrastructure-as-Code and CI/CD practices. Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for all core services. Improve observability of all enterprise services with actionable monitoring, logging, and alerting using tools like Azure Monitor, Application Insights, and SolarWinds. Develop playbooks and runbooks to guide operations teams and support staff in managing infrastructure efficiently and safely. Partner with Digital Cloud Development Operations, Application Development, and Product teams to ensure new systems are designed for reliability and maintainability. Work closely with vendors and cloud providers (Azure, AWS, GCP) to optimize infrastructure and troubleshoot escalated issues. Participate in Disaster Recovery planning and execution, including High Availability design patterns (e.g., Azure availability zones, scaling groups). Support and mentor Tier 2 and 3 support engineers as a Tier 4 escalation point for complex technical issues. Participate in on-call rotation for critical services managed by the automation and infrastructure engineering team.
If you are interested in this Enterprise Automation Engineer opportunity, please apply today or reach out to the primary recruiter at andrew.foran@bmcjax.com.
Education Required
Bachelor's Degree or Equivalent Experience
Preferred
Education Preferred
Bachelor's Degree
Experience
Over 5 years of Information Technology Experience Required Experience designing or implementing AI-driven automation agents that support IT operations, observability, or cloud management by autonomously identifying and resolving issues. Familiarity with Large Language Model (LLM) integration (e.g., OpenAI, Claude, Gemini) for code generation, decision support, or infrastructure recommendations. Exposure to multi-agent orchestration frameworks such as LangChain, AutoGen, or Microsoft Autonomous Agents for coordinating complex, layered workflows. Integration of AI agents into DevOps workflows or incident response tooling. Understanding of prompt engineering, retrieval-augmented generation (RAG), or vector database utilization (e.g., Azure Cognitive Search, Weaviate) in the context of enterprise systems. Contributions to open-source automation or AI platforms that demonstrate thought leadership or technical innovation. Familiarity with healthcare IT standards and constraints (e.g., HIPAA compliance, identity management in clinical workflows) as they apply to automation and AI integration Azure VMs, Virtual Networks, Storage Accounts, Azure AD ARM templates / Bicep / Terraform Azure Monitor, Log Analytics, and Application Insights Azure DevOps (CI/CD pipelines, Git integration) Strong proficiency in automation and scripting using Bash, PowerShell, Python, and configuration management tools like Ansible or Terraform. Experience with container management platforms, such as Docker, Kubernetes, or Azure Kubernetes Service (AKS).
None Location
Baptist IT Center
3451 Beach Blvd
Jacksonville, FL, 32207