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Specialist, Quality Assurance

TNG Digital Kuala Lumpur, Kuala Lumpur, Malaysia

onsitefull-time
Posted Jan 8, 2026Apply by Feb 7, 2026

Role & seniority: QA Engineer/QA Analyst (3+ years hands-on testing; ISTQB–CTFL preferred)

Stack/tools: Mobile (iOS/Android) and web; test management (Tosca, Test Project, Zephyr); automation (Selenium, Katalon, Cucumber, Applitools); API testing (Postman, RestAssured); cross-browser (BrowserStack/LambdaTest); ALM (JIRA, Confluence); CI/DevOps basics (GitLab); performance (JMeter/BlazeMeter); familiarity with BDD/TDD; basic programming (Java/Python/C#)

Top 3 responsibilities

  • Execute QA Vision: support Head of QA and QA activities across projects, sprints, and support phases

  • Analyze requirements and plan testing: detailed test analysis, risk/gap identification, ensure functional and UX coverage

  • Develop and execute tests: create high-quality, reusable test cases; automate where feasible; manage defects and support UAT/post-production

Must-have skills

  • 3+ years testing mobile/web apps; strong grasp of agile/waterfall; domain knowledge across QA lifecycle

  • Experience with test automation and API testing; strong documentation and defect management

  • Good written/verbal English; attention to detail; ability to work under pressure

Nice-to-haves

  • Fintech/e-wallet domain knowledge; bilingual (English/Mandarin); programming interest; experience with JIRA/Confluence and cloud/DevOps basics

  • Location & work type: Malaysia-based; full-time with flexible working hours; additional benefits and medical coverage available

Full Description

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP! We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do?

Execute the QA Vision: Support and execute the Head of QA's vision and the company's strategic direction, adhering to established best practices and processes.

Collaborate Effectively: Work closely and collaboratively with the QA Lead, team members, and internal and external stakeholders to support the full end-to-end testing process and QA activities throughout the project, agile sprint, and support phases.

Analyze Requirements: Perform detailed requirements analysis, study, and test planning during the requirement stage. Highlight any concerns or issues early to mitigate potential risks and gaps in QA delivery.

Plan Comprehensive Testing: Prepare detailed Test Analysis to ensure proper coverage is implemented from both functional and user perspectives for optimal user experience and retention.

Develop High-Quality Test Cases: Write high-quality and reusable test cases encompassing scenarios such as Functional Testing, Regression Testing, Sanity Testing, Smoke Testing, API Testing, Compatibility Testing, System Integration Testing, Performance Testing (if applicable), Disaster Recovery Testing for both Mobile (iOS & Android) and Web Browser applications.

Automate Tests: Automate test cases early, keeping reusability and long-term maintainability in mind during implementation to support frequent regression testing and application releases.

Maintain Documentation: Perform regular documentation housekeeping. Keep documents such as Test Cases, Test Scripts, QA-related documentation, Knowledge Transfer materials, and status reports up to date.

Support DevOps Practices: Be familiar with code merges, deployments, and basic DevOps activities to support and maintain Test Environments and release activities.

Execute Test Plans: Execute all planned test cases, ensuring proper coverage and that timelines are met within the project.

Support User Acceptance Testing (UAT): Support UAT activities during the project and sprint activities.

Manage Defects: Log detailed Status and Defect Reports and follow through to closure in a timely manner.

Analyze Defects: Regularly perform Defect Analysis studies and enhance test coverage to reduce, prevent, and eliminate escaped defects going into production.

Provide Post-Production Support: Support hotfix and post-production support activities, which involve testing and troubleshooting from time to time.

Apply Domain Knowledge: A solid understanding of domain knowledge is required to ensure high QA deliverables throughout the project lifecycle, from planning to execution.

Adapt to Change: Ability to work well under pressure and in an environment of constant change. The duties and responsibilities of the Employee outlined herein may be subject to change and the Employee may be required to perform additional tasks as deemed necessary by the Company.

Who should join us?

  • ISTQB – CTFL is preferred

  • At least 3+ years of hands-on testing experience with Mobile (IOS and Android), cross-browser platform and web application at the present moment.

  • Minimum a Bachelor’s degree in Computer Science / Information Technology or IT equivalent

  • Attributes of a team player, keen eye for detail, pro-active, analytical, meticulous, detail oriented and have the ability to work in a fast-paced environment

  • Understanding of software testing methodology (agile & waterfall) and principles is required

  • Familiar with BDD and TDD framework

  • Fin-tech/e-wallet industry knowledge is preferred but not mandatory

  • Experience using tools below is mostly preferred

a. Test Management (Tosca/Test Project/Zephyr, XMind/Freemind or similar)

b. Automation (Applitools/Selenium/IntelliJ/Katalon/Cucumber or similar)

c. Cross-browser (Browser Stack/Lambda or similar)

d. ALM Tools (JIRA, Confluence/YueQue or similar)

e. API (POSTMAN/RestAssured)

f. Microsoft Office products (Word/Excel/Powerpoint)

g. Performance Test Tools (Jmeter/Blazemeter)

h. Cloud services (Alibaba, Alipay or similar)

i. DevOps (Gitlab, SourceTree)

  • Experience working in Agile and Kanban team

  • Strong fundamentals in programming languages basics (Java/Python/C#) and having interest to do coding is preferred.

  • Good attitude, focused and attentive to details, fast learner, continuously improving knowledge and skills in domain and testing toolsets

  • Good time management, problem solving, task prioritization capabilities to the given tasks assigned

  • Excellent writing skills and good verbal communication skills in English and Mandarin is preferred.

  • Flexibility in work hours to complete tasks on time.

Our Perks & Benefits

  • Flexi working hours.
  • Monthly eWallet allowance.
  • Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
  • Unlimited office pantry fruits, snacks and drinks.
  • Mobile and broadband subscription reimbursement.
  • Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
  • Additional leave including family leave and paid care leave to care for family members.
  • Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (“TCM”) and Chiropractic.
  • Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now! Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: mycareer@tngdigital.com.my

Note: Only shortlisted candidates will be contacted.

Let’s keep LEAP-ing forward together! Show more Show less

Quality AssuranceTest PlanningTest Case DevelopmentAutomation TestingDocumentationDevOps PracticesDefect ManagementUser Acceptance TestingAgile MethodologyProgramming BasicsAnalytical SkillsProblem SolvingCommunication SkillsTeam CollaborationAttention to DetailTime Managementmulti-location

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